Abercrombie & Fitch - Key Lead, IL Centro

Abercrombie & Fitch Co.; Arese; In loco; EUR 22.000 - 28.000; Part-time

Descrizione del lavoro

A global fashion retailer in Arese is looking for a Key Lead to ensure a quality in-store experience. The Floor Supervisor guides staff, drives performance, and supports customer interactions. Candidates should have a high school diploma and at least a year of retail experience, with fluency in English and Italian. A flexible schedule and a willingness to work weekends are required. This position offers various benefits and opportunities for career advancement.

Servizi

Quarterly Incentive Bonus Program

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training & Development

Meal Tickets (after 90 days)

Competenze

• CEFR B2 fluency in English & Italian required.
• At least 1 year of retail experience preferred.
• No supervisory/management experience is required.

Mansioni

• Guide Brand Reps and Stock Associates.
• Drive floor performance through customer experience.
• Ensure all customers receive a quality in-store experience.

Conoscenze

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Assertiveness

Adaptability/Flexibility

Stress Tolerance

Multi-Tasking

Applied Learning

Work Ethic

Omnichannel

Formazione

High School Diploma / GED equivalent

Descrizione del lavoro

About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates over 750 stores across North America, Europe, Asia, and the Middle East, along with e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At A&F Co., people are always first.

Key Lead – Role Overview

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. As the Floor Supervisor, the Key Lead guides Brand Reps and Stock Associates, driving floor performance through customer experience and team achievement of daily sales.

What You’ll Do

• Opening & Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sale Use
• Asset Protection
• Visual Displays
• System Skills

Work Schedule Requirements

Availability will vary weekly but should expect to work at least 20 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours will increase to support the needs of the business.

Qualifications

• High School Diploma / GED equivalent (preferred)
• At least 1 year of retail experience (preferred)
• No supervisory/management experience is required
• CEFR B2 fluency in English & Italian (required)
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Multi‑Tasking
• Applied Learning
• Work Ethic
• Omnichannel

Benefits

• Quarterly Incentive Bonus Program
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Training & Development
• Meal Tickets (after 90 days)

Equal Opportunity Employer

Abercrombie & Fitch Co. is an Equal Opportunity employer.