32h Keyholder

Columbia Sportswear Company; Roma; In loco; EUR 20.000 - 25.000; Part-time

Descrizione del lavoro

Columbia Sportswear Company is seeking a Retail Associate II in Roma, Italy. This part-time position requires engaging with customers, providing outstanding service, maintaining visual standards in the store, and performing keyholder duties. Candidates should have customer service skills and ideally 2 years of retail experience. A flexible schedule is necessary, and the role involves handling merchandise up to 40 lbs. Join us to connect active people with their passions!

Competenze

• 2 years of experience in retail is preferred.
• Skill in operating a Point of Sales (POS) system.
• Ability to lift up to 40 lbs frequently.

Mansioni

• Provide exceptional customer service addressing consumer inquiries.
• Maintain store standards for visual merchandising and cleanliness.
• Perform cash register transactions efficiently.
• Contribute to store profitability by managing product flow.

Conoscenze

Customer service skills

Problem solving

Point of Sales (POS) system

Visual merchandising

Formazione

High School Diploma or GED preferred

Descrizione del lavoro

## 32h KeyholderSolicitarlocations: Castel Romano - RM, Roma, Italytime type: A tiempo parcialposted on: Publicado hace más de 30 díasjob requisition id: R-020065### ABOUT THE POSITIONWith over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient check out process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team support Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”As a Retail Associate II you will serve as a brand ambassador to provide exceptional customer service; contributing to the profitability and customer experience in the store. Within this role you will employ your natural problem solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies values to enhance customer service and teamwork. The Retail Associate II role is only used for Retail Associates who are in the Designated Key Holder Program.### HOW YOU’LL MAKE A DIFFERENCE* Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers etc.).* Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations.* Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.* Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently* Perform designated keyholder duties as needed which may include opening and closing store duties.### YOU HAVE* No specific education required (High School Diploma or GED preferred)* 2 (or less) years of experience in position or specialization* Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone### JOB CONDITIONS* Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise* Occasionally requires the ability to work in place* Ability to clearly communicate with others* Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.*This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.*