2025-0281 SATCOM Power Technician Support Services (NS) - THU 13 Nov RELAUNCH

EMW; Bosco Chiesanuova; In loco; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A technical services company is seeking a SATCOM Power Technician to maintain power infrastructure important for NATO operations. This on-site position in Lughezzano, Italy, requires a Bachelor's degree in Electrical Engineering and a minimum of 5 years of experience. Responsibilities include maintaining power systems and ensuring compliance with safety standards. Candidates must possess a valid NATO SECRET clearance.

Competenze

• Bachelor’s degree in Electrical Engineering, Electronics, Telecommunications or related field.
• Minimum 5 years of hands-on experience in power systems maintenance and troubleshooting.
• Expertise in power distribution systems, UPS units, and generators.

Mansioni

• Maintain prime power and generator systems.
• Operate and maintain UPS and emergency lighting.
• Provide monthly status reports on maintenance and incidents.

Conoscenze

Power systems maintenance

Troubleshooting

Compliance with safety standards

Monitoring and maintaining equipment

Proficiency in UPS units and generators

Formazione

Bachelor’s degree in Electrical Engineering

Descrizione del lavoro

Position Summary

Satcom Power Technician Support Services – Full Time On‑Site – Lughezzano, Italy.

Location

Lughezzano, Italy.

Employment Type

Full Time On‑Site. 100% on site.

Period of Performance

2026 Base: 5 January 2026 (tentative) to 31 December 2026. Options to extend to 31 December 2027 or 31 December 2028.

Required Security Clearance

NATO SECRET.

Project Background

The NATO Communications and Information Agency (NCI Agency) acquires, deploys, and defends communication systems for NATO political decision‑makers and Commands. It defends NATO’s technological edge and supports cyber‑defence, intelligence, surveillance, reconnaissance and target acquisition functions.

Project Introduction

The Agency requires Power Technician Support Services to maintain, operate and oversee the SATCOM Station power infrastructure, including diesel generators, power distribution, HVAC, radomes, site security systems and other ancillary infrastructure, ensuring continuous availability of mission‑critical SATCOM operations.

Problem Statement

• Without continuous support and preventive maintenance, power system failures could result in service outages, safety hazards and inability to meet operational readiness standards.
• A lack of technical continuity may lead to configuration drift, missed updates or audit non‑compliance, ultimately affecting mission‑critical service availability and NATO cyber‑defence posture.
• The contractor will ensure reliable power infrastructure management and proactive compliance with security standards.

Description of Deliverables (Key Responsibilities)

The contractor will provide System Management Services supporting the SATCOM Operations Team at NCI Agency in Lughezzano, Italy, focusing on server and network infrastructure, cybersecurity compliance and operational readiness.

High‑Level Description of Main Activities

Prime Power and Generators

• Maintain prime power systems (transformer vaults to distribution boards).
• Operate and maintain diesel‑electric generators, ensuring fuel supply and availability.
• Provide compliance inspections in accordance with CEI 64/08 prescriptions.

No‑Break Power Systems

• Operate and maintain UPS, batteries and emergency lighting.

Ancillary Systems

• Perform preventive maintenance on cross‑site cabling, grounding, lightning protection, radomes, EMP pneumatic doors and hydraulic systems.
• Provide basic maintenance of site security systems (gates, bollards, access infrastructure).

Environmental Systems

• Maintain HVAC, heating, air‑handling units and fire protection systems.
• Collaborate with industry providers for contracted services under Site Engineer oversight.

Support Activities

• Maintain accurate service records in TT‑Comms, ITSM, and site logbooks.
• Provide monthly status reports on maintenance, incidents and improvements.
• Support Site Engineers in planning, scheduling and executing maintenance activities.

Service KPIs and Penalties

• Objective KPI01: Prime Power System Availability – 99.9% completion.
• Objective KPI02: Generator Availability – 100% critical updates.
• Objective KPI03: Preventive Maintenance Completion – 99.9% completion.
• Objective KPI04: Compliance with CEI 64/08 & Safety Standards – 99.9% completion.
• Objective KPI05: Incident Resolution Report – 99.9% completion.

Monitoring and Reporting

• Maintenance Activity Reports – Monthly records of completed preventive and corrective maintenance.
• Fault and Incident Reports – Real‑time reporting of failures, corrective actions and restoration times.
• Compliance Documentation – Evidence of inspections, including CEI 64/08 verification.
• Fuel and Resource Reports – Monthly usage and stock reports for generators and ancillary systems.

Payment Milestones

• Monthly Service Performance Report Acceptance (Annex B) signed by the SATCOM Operations Manager triggers payment.
• Invoices accompanied by the Monthly Service Performance Report.
• Monthly payment amounts are 1/12 of the total annual cost, proration for first month.

Practical Arrangements

• Place of Performance: Primary on‑site in Lughezzano, Verona, Italy (Class I and II Security Area).
• Travel Requirement: May be required to other purchasers’ locations on an exceptional basis; contractor pays travel costs.
• Hours of Operation: Monday–Thursday 8:30‑17:30; Friday 8:30‑15:30. Shift work 12 h or 24 h may be required; shifts usually planned 2–4 weeks in advance.
• Reporting: Contractor shall produce monthly Service Performance Report via email updates.

Service Delivery Requirements

• Security Clearance: Valid NATO‑SECRET clearance for contract duration.
• Language Proficiency: English C1+ and local assignment language fluency (desirable).

Qualifications

• Bachelor’s degree in Electrical Engineering, Electronics, Telecommunications or related field.
• Minimum 5 years of hands‑on experience in power systems maintenance and troubleshooting.
• Expertise in power distribution systems, UPS units and generators.
• Proficiency in monitoring and maintaining equipment such as rectifiers, inverters and RF amplifiers, with working knowledge of remote telemetry and control systems.
• Experience ensuring compliance with safety standards, preventive maintenance schedules and technical documentation for classified or mission‑critical operations.
• Familiarity with DoD power system standards, STIG compliance for infrastructure components and audit support for operational readiness.