Maitre Season 2025 - Splendido, a Belmond Hotel

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to shape our future heritage.

From La Terrazza — one of the most spectacular restaurants in Italy — to our new Pool Grill Restaurant and Cocktail Bar, culinary excellence is in our DNA.

We are seeking a Maître for the upcoming season (spring/summer 2025) to join our restaurant team.

The ideal candidate is passionate about hospitality and thrives on challenges. They should possess exceptional taste and exemplary customer service skills.

The Maître oversees dining room operations, manages the front of house team, and ensures impeccable customer service at all times. They report to the Restaurant Manager.

Responsibilities

1. Anticipate guests’ needs and handle complaints, ensuring a personalized guest experience aligned with our service standards.
2. Collaborate with the Restaurant Manager on staff development and manage daily operations according to our standards and procedures.
3. Maintain professional relationships with guests and colleagues.

Requirements

1. Effective communication, emotional intelligence, and adaptability.
2. Teamwork: serve as a role model and proactively assist others.
3. Results-oriented: set clear goals and optimize resources to achieve them.
4. Global perspective: promote respect and inclusiveness regardless of background or level.
5. Ability to advise on pricing strategies and review them as instructed by the Restaurant Manager.

Other Requirements

1. Minimum 3 years’ experience in a similar role within the luxury hotel industry.
2. Fluent in English and Italian; a third language is a plus.
3. Experience in an international fine dining restaurant preferred.
4. Professional knowledge of Italian cuisine and wines, both Italian and international.
5. HACCP certification.

Belmond and You

1. Seasonal employment contract under C.C.N.L. Settore Turismo - Level 3, Maître.
2. Start: April 2025; End: November 2025, with potential for ongoing seasons and career development.
3. Gross monthly salary approximately €2,350, with additional pays for 13th, 14th month, and TFR.
4. Performance-based welfare incentives and welcome bonus.
5. Accommodation in staff housing with breakfast included.
6. Bus ticket benefit during the contract; staff canteen available.
7. Access to the Belmond Discovering programme, offering complimentary and discounted stays and services across Belmond properties and partners.

About Belmond

1. Since 1976, Belmond has been a pioneer in luxury travel, with 46 properties across 24 countries. We cherish our heritage while innovating for the future, emphasizing community and responsible tourism.
2. Belmond is part of LVMH, the world's leading luxury group.
3. We are committed to diversity and equal opportunity employment.