German Customer Service Specialist in Malta

German Customer Support (Email & Chat) – Malta

Help create a safer digital world—while living in the heart of the Mediterranean!

Are you fluent in German and ready to make a real impact in the digital space? We’re looking for passionate individuals to join our team in Malta as Customer Support & Content Moderation Agents.

In this hybrid role, you'll combine the art of helping people with the responsibility of keeping online platforms safe. If you're detail-oriented, empathetic, and eager to learn, this could be the perfect opportunity for you.

What You’ll Be Doing

Customer Support (70%)

• Assist users via email and chat—no phone calls required.
• Provide helpful, friendly, and professional support in German and English.
• Use the right tools to deliver accurate information and efficient solutions.
  
  
  

Content Moderation (30%)

• Review user content across various apps and marketplaces.
• Ensure all material follows guidelines and legal requirements.
• Flag inappropriate content and escalate serious issues using internal systems.
  
  
  

What We’re Looking For

• Fluent in German, with good written communication skills in English.
• Comfortable using tools like Microsoft Word and Excel.
• No experience? No problem. If you're curious, motivated, and detail-focused, we’ll train you!
• A positive mindset and willingness to work rotating shifts (including evenings and weekends).
  
  
  

What You’ll Get

Full training and ongoing support

Health insurance (after 6 months)

Career development and internal mobility opportunities

Relocation support (airport pickup, hotel stay, and flight contribution)

A welcoming team and a role with purpose

Ready to be part of something meaningful? Join us in making the internet a safer place—while enjoying everything Malta has to offer.

Interested? Contact us at leslie.marquis@cbtalents.org

Let’s talk about your future in Malta!

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