Field Service Technicians

Responsibilities include, but are not limited to :

• Perform repairs and accurately document repair information to ensure the highest quality and customer satisfaction;
• Install, repair and replace parts and components for all brand products, while maintaining an efficient workflow with minimal supervision;
• Perform comprehensive diagnostics and troubleshooting for all mechanical, hydraulic and electrical systems;
• Identify the root cause of the non-compliance and effectively communicate diagnostic and repair information, where applicable;
• Perform quality tests and validate all repairs to verify the functionality of the vehicle;
• Flexibility to carry out repairs in the Paris agency, as well as at customer sites in and around Paris and further afield in the North and North East of France;
• Communicate security issues and customer service requests to management;

Other tasks assigned by management.

Requirements

As a company, we strive to build relationships with our customers, dealers, distributors and employees. This not only improves the performance of our products, but also creates a positive, family-friendly working environment. As part of Textron’s global network of companies, we believe that people are our most important asset and that our success is directly linked to our employees.

This is why we are looking for a technician with the following experience, skills and qualities :

• At least two years of professional experience as an agricultural / engine mechanic or similar;
• Good knowledge of mechanics, hydraulics and electricity;
• You must be self-motivated and customer-oriented, with excellent attention to detail and problem-solving skills;
• As frequent travel is required in the region, you must hold a valid driver’s license;

Ideally, you also hold an E license, as you will be required to tow vehicles as part of your duties. If you do not have an E license, the company will provide you with the necessary training.

Compensation and benefits

• Company Savings Plan;
• RTT;
• Service vehicle;
• Long Service Awards;
• Employee Assistance Program;

Opportunities for learning and development.

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