Technical Service Engineer

Responsibilities 1. Provide pre-sales and after-sales technical service supintrt for the sales team; 2. Assist customers in fault analysis and troubleshooting by telephone or email; 3. Analyze related data and assist in improving data accuracy and customer satisfaction; 4. Communicate with other departments and timely report product problems; 5. Travel to provide on-site support and training to distributors and installers; 6. Attend industry conferences and events; 7. Other matters assigned by superiors.

Qualifications 1. Background in science, major in electricity & electrical engineering is preferred; 2. Three years or above relevant working experience, have a background in the renewable energy industry is preferred; 3. Serious attitude, sense of responsibility, strong pressure resistance; 4. Have strong communication skills and teamwork spirit, and have good customer service awareness.

Technical Engineer • Alessandria, Italia