General Manager - Florence

Stay in style for days, weeks or months!

General Manager

Your daily life in Bob

Together you will provide ‘world class’ experiences for our guests to ensure that when they travel, they don’t book a ‘hotel,’ they book a ‘Bob’.

Create an engaging & happy led culture for your team

Coach and train your team to upskill and develop them to be future leaders for Bob and to support our ambitious growth.

Recruit, induct, and train new team members and collaborate on inductions across the wider business.

Be available, transparent, and ready to support your team when required.

You will be leading our opening in a new market for Bob, Florence.

Establish, improve & implement Bob’s standard operating procedures.

Own all Health & Safety compliance including property maintenance and audits.

Lead property enhancement & PPM maintenance projects.

Ownership of property P&L including forecasting for future periods.

Challenge convention, yourself, and our teams to recognize best practices and future sales opportunities.

Our existing pipeline includes three new properties in Italy.

Own our online reputation management and advise on customer journey enhancement opportunities from review analysis.

Own housekeeping partnerships and ensure standards are kept ‘tiptop’ for our ‘ridiculously clean’ promise to our guests.

Introduce and source partners for our existing and future properties.

Collaborate with our growth team to maximize occupancy, ADRs, and contribute ideas for growth opportunities.

We work with 30+ partners and counting across Europe.

Bob’s vision for the perfect player

• Passionate, customer service-led attitude for providing ‘world class’ experiences for guests
• Poised, infectious & considered communication skills
• Confident & composed leadership when dealing with crisis management or challenging circumstances
• That’s like Bob’s reflection in the mirror!
• Calculated strategic decision making
• Eagle eye for brand detail
• Confidence in presenting, training, and delivering workshops
• Experienced & competent IT skills for property management software
• Exceptional English speaking skills
• That’s you, right?

When, Where & How?

Yesterday, but ASAP.

Florence is your sandbox.

Full-time

Bob’s offer

Our ambitious growth will drive your personal and professional development, making sure you never stand still.

Competitive salary and unlimited holiday, contributing towards healthy work-life balance.

Free nights at any Bob W location worldwide to explore new countries and cultures.

Voluntary health insurance, mental health support, and sports compensation.

Annual learning budget to grasp that knowledge.

Intelligent, driven, like-minded colleagues who give hospitality a new meaning.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.