Restaurant General Manager

Job Details Level : Experienced Job Location : Venice - Marina Del Rey, CA Position Type : Full Time Salary Range : $85000.00 - $95000.00 Salary / year Description

JOB SUMMARY :

The General Manager is responsible for overseeing all operational aspects of the taproom restaurant and brew store in Venice Beach, CA. This role requires effective leadership, strategic planning, and day-to-day management to ensure operational excellence, guest satisfaction, financial performance, and a positive work environment.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES :

Specifically, the responsibilities of the position include, but are not limited to, the following activities :

LEADERSHIP AND TEAM MANAGEMENT :

• Oversee all departments and management personnel at the taproom restaurant and brew store.
• Recruit, hire, train, develop, and, when necessary, terminate team members.
• Conduct performance evaluations, recommend promotions and wage adjustments. Provide leadership through coaching, mentorship, and consistent feedback.
• Handle employee complaints, perform investigations and provide reports as needed.
• Administer prompt and fair disciplinary actions in alignment with company policies.

OPERATIONS MANAGEMENT :

• Manage all department and manager schedules aligned with the budget targets and business needs. Ensure that all schedules are posted within labor laws and company standards.
• Plan, assign, and delegate work effectively.
• Control the flow and distribution of merchandise, materials, and supplies.
• Ensure operational excellence in food quality, service, cleanliness, and safety.
• Work with the management to ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
• Maintain compliance with all federal, state, and local health and safety regulations.
• Ensure all equipment and property is kept clean, good working condition through inspections and preventative maintenance programs.
• Maintain security and sanitation standards across all areas.
• Implement and enforce policies and procedures of the Company.
• Assist in the preparation and management of departmental budgets.
• Monitor costs, inventory, and margins to achieve profitability targets.
• Oversee purchasing, inventory management, and vendor relations for food, beverage, and merchandise.
• Ensure accurate cash handling and reconciliation procedures.

CUSTOMER SERVICE AND GUEST RELATIONS :

• Foster a welcoming and hospitable environment for all patrons.
• Monitor and improve customer service standards and guest satisfaction.
• Proactively resolve customer concerns or complaints in a professional manner.
• Work with the management to ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.

ADMINISTRATIVE DUTIES AND STRATEGY :

• Complete administrative and human resource paperwork / communication in an organized and timely manner.
• Collaborate with the Director of Retail Operations on strategy to apply to the taproom and brew store.
• Other duties as assigned.

Qualifications

REQUIRED QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent required; Bachelor’s Degree in Business, Hospitality, or related field preferred.
• 3–5 years of restaurant management experience required.

SKILLS AND COMPETENCIES :

• Strong leadership, organizational, and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite and POS systems.
• Strong analytical and decision-making skills.
• Conflict resolution and problem-solving expertise.
• Sales and customer service-oriented mindset.
• Ability to work effectively in a fast-paced, high-volume environment.

PHYSICAL REQUIREMENTS :

• Must be able to stand and walk for extended periods.
• Regularly required to use hands, reach, bend, stoop, talk, and hear.
• Must frequently lift up to 50 lbs. with assistance.
• Vision abilities include close, color, and depth perception.
• Ability to work 45–50 hours per week, including evenings, weekends, and holidays as needed.

SKILLS AND COMPETENCIES :

• Work is performed in a dynamic restaurant setting with varying noise levels and guest interactions.

WHAT FIRESTONE WALKER OFFERS :

• Competitive pay rate for an experienced individual with the right skills.
• Salary Range : $85,000-95,000 / year
• An excellent benefits package including :

100% paid premiums for employee including medical, dental, vision, & life insurance

• Accrued PTO (rate of 13 days per year)
• Paid Sick Leave (48 hours max usage per year)
• 401(k) retirement plan including company paid profit sharing & matching
• 10 paid holidays per year

Please submit your resume with your work experience when applying. Firestone Walker is an Equal Opportunity Employer

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