Service Operations Manager - Call Center

Nethex is a company that specialises in the field of Call Center. We are looking for a professional to manage our service delivery operations.

• The ideal candidate will have strong leadership and project management skills, with the ability to coordinate and motivate teams to achieve set objectives.
• Responsibilities :
• Managing daily project operations;
• Providing leadership and support to project team members;
• Monitoring and analysing performance indicators (KPI) to ensure objectives are met;
• Developing strategies to improve efficiency and productivity;
• Requirements :
• Strong analytical and problem-solving skills;
• Excellent communication and interpersonal skills;
• Ability to work effectively in a fast-paced environment;
• Proven track record of successfully managing projects and teams;
• Benefits :
• Competitive salary and benefits package;
• Opportunities for career advancement and professional growth;
• Collaborative and dynamic work environment;
• How to Apply :
• If you are a motivated and experienced professional looking for a new challenge, please submit your application.