Head of Human Resources

Who We Are

We are a startup, a tech company, and a group of passionate, determined individuals transforming how businesses communicate with their customers. Through our technology, we innovate in the field of Conversational Commerce, making interactions between companies and customers more efficient, faster, and personalized.

Our mission is to help millions of businesses improve marketing, sales, and customer support by offering tools that simplify and optimize relationship management. We strive to make every conversation an opportunity for growth and success, leveraging cutting-edge technologies, including artificial intelligence.

You will join a talented team in a rapidly growing company poised to make a global impact. With our dedication and continuous innovation, Spoki is ready to scale and support millions of businesses worldwide.

We believe in the value of conversations, sustainable growth, and creating something significant and enduring.

Role Description

We are looking for a Human Resources Manager who, with a strategic and hands-on approach, can lead and develop the company's HR policies. The role will work closely with the CEO and department directors to gather and analyze business needs, develop strategic HR plans, and promote a corporate culture based on innovation, collaboration, and employee well-being.

Key Responsibilities

• Recruitment and selection: Manage the entire recruitment cycle, from needs analysis to hiring.
• Onboarding: Design and implement onboarding programs to facilitate the integration and success of new hires.
• Business needs analysis: Provide strategic support to departments by identifying the skills required to meet business objectives.
• Corporate welfare: Develop and implement innovative welfare policies aligned with the company's values.
• HR budget management: Analyze, monitor, and optimize the HR department's budget to ensure sustainable resource management.
• Hiring and training strategies: Define plans to attract top talent and develop training pathways for internal staff.
• Leadership and recruitment team management: Oversee and coordinate the team responsible for recruitment and selection.
• Strategic collaboration: Serve as a direct liaison with the CEO and directors to translate corporate priorities into effective HR strategies.

Requirements

• Experience: At least 5+ years in similar roles, focusing on recruitment, organizational development, and strategic HR management.
• Education: Bachelor’s degree in Economics, Work Psychology, Human Sciences, or equivalent. A master’s degree in HR is preferred.
• Language skills: Fluent English, both written and spoken.
• Technical skills: Deep knowledge of labor laws and main HR management tools.
• Soft skills: Excellent communication, leadership, problem-solving, and interpersonal relationship management skills.

What We Offer

• Salary range: 45-65k
• Full transparency and involvement in business decision-making processes.
• Meal vouchers.
• Compensation and employment terms to be defined.
• Stock option after one year.
• Referral program
• Full time, permanent contract
• On site work

Selection Process

Our selection process includes three steps to ensure the right fit for both you and Spoki:

• Step 1: Introductory Interview: An initial meeting to understand your background, experience, and career aspirations.
• Step 2: Technical Interview: A deeper discussion of your sales skills, techniques, and how you would handle specific scenarios.
• Step 3: Interview with the CEO: A final interview to align on Spoki’s vision, values, and your potential contribution to our success.