Regional Facilities Manager

Primark, an international fashion retail company with 18 stores in Italy and more than 5,000 colleagues, along with 5 stores in Slovenia, Hungary, and Romania, is expanding by opening new stores in the upcoming months.

Do you want to be part of this ambitious project?

We are seeking a Regional Facilities Manager to join our team at the Milan Head Office.

As the Regional Facilities Manager for Italy, Slovenia, Hungary, and Romania, reporting to the Senior Retail Facilities Manager in Dublin, you will oversee and manage facility management suppliers, contracts, and partnerships to ensure excellent service delivery and operational efficiency across these countries.

Your key responsibilities include :

• Managing daily operations of supplier contracts to meet service delivery standards across all sites.
• Building strong partnerships with suppliers for collaborative service delivery.
• Reviewing and validating supplier quotations, ensuring contractual compliance and cost-effectiveness.
• Conducting contract performance reviews and audits, overseeing planned preventive maintenance and reactive services.
• Performing site audits to ensure compliance with health, safety, environmental, and quality standards.
• Monitoring supplier performance via KPIs and SLAs to foster continuous improvement.
• Enhancing customer experience in stores through improved FM services.
• Aligning services with corporate social responsibility policies, sustainability, and ethical practices.
• Working with Procurement and Finance to manage budgets, contracts, tenders, and value for money.
• Planning and managing FM services for new store openings to ensure operational readiness from day one.
• Ensuring store operations by managing supplier activities, minimizing downtime, and responding to emergencies.
• Serving as the liaison between Facilities and Stores to meet operational needs.
• Providing regular reports on contract performance, service standards, and cost management to senior leadership.

What we're looking for :

• At least 5 years of experience managing Facility Management supplier contracts in retail, with a proven record in complex contract management and multi-site service delivery.
• Deep understanding of Facility Management and retail industries, with ability to identify trends and improve services and costs.
• Strong interpersonal and communication skills to build stakeholder relationships and influence decisions.
• Experience managing large Capex and Opex budgets, with strong financial skills.
• Proficiency in CAFM systems, IT, and report writing.
• Ability to analyze complex data and provide actionable insights.
• Collaborative approach with suppliers and internal teams.
• Skilled in issue resolution and stakeholder conflict management.
• Fluent in English and Italian.
• Willingness to travel frequently.

This is a unique opportunity to work for a fast-growing, dynamic company that invests in its people and values teamwork and excellence.

Join us as a Regional Facilities Manager !

J-18808-Ljbffr

J-18808-Ljbffr