Product Compliance Associate - German, R1SC

Product Compliance Associate - German, R1SC

The R1SC Operations team is the heart of our customer safety practices at Amazon. As a Senior Compliance Associate with German you will set our product compliance standards high while working closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance and develop into a subject-matter expert.

This role is a Fixed Term Contract meaning that the employee will be hired for an allocated period of time.

Key job responsibilities

Your job responsibilities as a Sr. Compliance Associate with German may include :

• Search for and classify products in accordance with Amazon’s regulatory obligations regarding these products based on SOP (Standard Operating Procedures)
• Report violations of rules, regulations and policies by evaluating or recommending the initiation of investigative and corrective actions
• Follow SOP and instructions provided by managers
• Provides ideas for process improvements to enhance process efficiency, quality and customer experience
• Respond to stakeholders with guidance and flag any updates to Lead / Manager
• Training and mentoring other Associates;
• Communicating with sellers around product compliance documentation and reinstatement

A day in the life

In your role as a Sr. Compliance Associate with German you will ensure that safety remains a priority for colleagues, vendors, and customers. Our Senior Compliance Associates are spread across the globe, from China, to India, Jordan, Poland, The Netherlands and Costa Rica.

You’ll be a crucial point of reference across product compliance. From day one, you’ll be using your analytical skills and attention to detail to identify and address day-to-day risks, ensuring nothing is overlooked. You’ll always have safety on your mind, while building and maintaining positive relationships with vendors and colleagues. This role will see you facilitate effective communication, with everyone from leaders to new employees, so everyone understands their role in keeping operations running smoothly.

About the team

Compliance’s role is to work across Amazon to hold global and local regulations, laws and safety standards. Some of our team work to import restricted products safely. Others spend time classifying products, making sure customers get the right safety warnings and understand any risks that may come with their purchase.

We take a long-term view of compliance. We use data, automation and world-class systems to make our customers’ shopping experience even better. Our team is based across the world, in regions including China, India, eastern Europe, the Middle East and South America. This way, we help colleagues across the globe stay safe and compliant.

BASIC QUALIFICATIONS

• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

PREFERRED QUALIFICATIONS

• Ability to analyze and find patterns in large data sets;
• Experience of communicating with a wide range of stakeholders, including your peers and leadership
• High school diploma
• 1-2 years experience working in a data-driven business environment
• Experience in client services, including developing client relationships
• Ability to make decisions based on the recommendations provided and in the presence of unclear contexts;
• Extensive experience with the Internet and search engines;
• Quick search for the necessary information about the goods.
• Understanding of product safety regulations
• Proficiency in a language other than English
• Knowledge of basic SQL.

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