Service Engineer

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At Tetra Pak, we are committed to making food safe and available everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. We touch millions of lives every day.

We need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact – for food, people, and the planet.

Within Tetra Pak Italiana, we are looking for a Service Engineer who can perform corrective, preventive, and predictive maintenance services and troubleshooting assistance on food equipment. You will also be involved in the installation and commissioning of packaging equipment and provide technical training to our customers. In this role, you will be responsible for delivering high-quality technical services and support, ensuring all issues are resolved effectively and satisfactorily. This is an excellent opportunity to expand your knowledge and gain experience in mechanics, electronics, and automation by performing services on our clients' sites.

This position can be based in multiple locations in the Emilia region (Italy). As a technician, you will be required to travel up to 90% across Italy (focusing on Northern Italy, from Monday to Friday, with weekends at home). Career migration is not supported for this position.

What you will do

• Prepare customer sites for installation events, including assembling machines (mainly automation and electrical activities)
• Install, commission, and maintain filling machines and distribution equipment at customer sites
• Perform troubleshooting and fault-finding services on-site and via phone
• Conduct production supervisor and operator training at customer sites
• Maintain positive relationships with customers, supporting and following up on their concerns and problems
• Report all technical issues promptly according to company procedures
• Travel up to 90% of your working time to customer sites

We believe you have

• Bachelor's or technical degree in electronic or electro-mechanical engineering, or equivalent experience
• 2-3 years of work experience in electro-mechanical maintenance
• 2-3 years of experience with PLC, electrical, and electronic systems
• Ability to repair machines on-site
• Experience with filling machines is a significant advantage
• Willingness to travel extensively, more than 90% of the time
• Native Italian speaker with good command of English (writing/reporting skills are essential)
• Valid driving license
• Good computer skills, including MS Office
• Strong customer service and business understanding
• Initiative, teamwork skills, customer-oriented and results-driven attitude

We Offer You

• Exciting challenges with opportunities for development and training in a global environment
• A culture fostering innovation where industry experts drive results
• An inclusive workplace valuing diversity and equal opportunity
• Competitive salary and benefits with flexible working arrangements

Apply Now

If you are inspired to join us in protecting what’s good – for food, people, and the planet – apply through our careers page.

This job posting expires on 22nd July 2025.

We are committed to diversity, equity, and inclusion, providing a supportive environment where everyone can thrive and succeed. We celebrate diversity and embrace differences to better serve our communities and customers worldwide.

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