IT SPECIALIST (CUSTSPT)

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Summary

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Duties

• Resolve end user requirements related to voice, data, video, network services, and telecommunications media for current and emerging technologies.
• Handle ordering, tracking, and disposal of contractor services, hardware, and software, following lifecycle management best practices.
• Provide technical assistance, guidance, and solutions for development, installation, usage, and sustainment of technologies and telecommunication products.
• Manage accounts, network rights, and system access.
• Identify and mitigate security vulnerabilities to maintain hardware, software, and network integrity.

Requirements

• Must be a US Citizen.
• Must be suitable for federal employment.
• Pass the E-Verify employment verification check.
• Obtain and maintain a valid US driver’s license.
• Obtain and maintain necessary security clearance.
• Complete required DAWIA certification within specified timeframes.
• Complete training and obtain a government travel card.
• Willingness to travel domestically and internationally, including remote sites.
• This is a Mission Essential position requiring operational continuity.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to GS-11 or pay band in the federal service or equivalent in private / public sector, including :

• Attention to Detail : Defining technical requirements for systems and networks.
• Customer Service : Engaging with clients to assess needs and provide solutions.
• Oral Communication : Effectively communicating technical information.
• Problem Solving : Identifying issues and evaluating solutions.

Additional experience should include applying troubleshooting methods, defining technical requirements, and evaluating IT service approaches, supported by your resume.

Additional Information

This position is subject to a hiring freeze and is covered by the Department of Defense Priority Placement Program. Several vacancies may be filled. Candidates must meet pre-employment requirements, including security clearance and travel readiness. Federal benefits apply, and veteran's preference does not apply for this hiring authority.

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