Sales Engineer (Italy)

Job ID : 005216 Seeking an experienced Sales Engineer for Enterprise Sales in Italy Description :

At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology.We are Guardians of the Connected World. We are looking for exceptional talent to join our team.

About NETSCOUT :

NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years.

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.

About the Role / Team :

We are looking for an experienced Sales Engineer to support our Sales team in achieving revenue targets in Italy. This role involves delivering high-quality pre-sales technical support and presentations that effectively communicate value to prospective buyers. As a product solution specialist for NETSCOUT Systems, the candidate will ensure the best possible technical solutions are provided. The primary focus of this role will be supporting the Enterprise market.

The ideal candidate will have experience in both Service Assurance and Security (but with a focus on Service Assurance)

Reporting to the SE Manager (DACH, NEUR, EEUR), the successful candidate will engage in extensive customer interaction and consultation. A solid understanding of the sales cycle and collaboration with the Sales team throughout the process is essential. This role requires working closely with the Account Manager to identify and develop new business opportunities and strengthen relationships with both new and existing customers for NETSCOUT.

Responsibilities :

• The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.
• Investigate the prospect’s needs and assist in developing a strategy to win business
• Assist the Sales Teams in making tactical decisions regarding the sale.
• Identify compelling events or specific business problems and offer attractive solutions to the client.
• Provide specialized technical support to the prospect / customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group.
• Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.
• The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.
• Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc.
• Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs.
• Adapt to new situations and opportunities that may include multiple Integrators on a common customer network
• Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory, carrying a laptop.
• Candidate to be based in Italy.

Preferred Qualifications / Skills :

• Minimum 10 years’ experience in IT and / or 7 years as a pre-sales engineer, Network Engineer, Application Engineer or in a pre-sales technical support role.
• This person must have experience and demonstrated working with customers to understand their technical challenges and requirements and to have effectively proposed desired solutions.
• Proven pre-sales record of success and achievement for themselves and their team.
• Strong Networking and Application background desired along with a working knowledge of Linux / Windows operating systems.
• Cultural familiarity with and experience in doing business within the Region is critical.
• The individual must also possess technical skills that relate to these areas :

Cisco routing, switching, gateways and applications(must)

• Various topologies, LAN, WAN (MPLS, Frame, ATM)
• Trend analysis concepts
• Security concepts
• Network infrastructure concepts
• Network General (Sniffer) knowledge
• Network performance management
• Fault / Alert management concepts
• nGenius product experience is an advantage
• SDN / NFV
• Public / Private Cloud
• Experience responding to or creating RFI or RFPs Experience in having conducted or participated in security audits a plus.
• Formal sales training that teaches pre sales techniques. Examples of training courses include but are not limited to Sandler, Siebel or Afterburner.
• Exceptional verbal and written communication skills.
• Exceptional organization, time management skills and multi-tasking skills.
• Self-motivated and constantly looking for ways to improve both product and process
• Bachelor’s Degree in Computer Science or Software Engineering or equivalent (MBA desirable)
• Formal presentation training

Requirements : Job Type Full-Time Location Italy Preferred Language English

NETSCOUT endeavors to make NETSCOUT.com accessible to any and all users. If a reasonable accommodation is needed to participate in the job application or interview process, or if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Talent Acquisition at 978-614-4043 or by email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. For the avoidance of doubt, accommodation made to facilitate the recruiting process is not a guarantee of future or continued accommodation if hired.

NETSCOUT is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Read our EEO Policy Statement here . If you’d like more information on your rights under the law, view the Know Your Rights poster and Pay Transparency Nondiscrimination Provision poster.

For candidates in Massachusetts, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

J-18808-Ljbffr