Technical Facility Manager

JLL supports the Whole You, personally and professionally.

• Technical FM Duties
• Establish relationships with client Plant Managers, Area and Site FM managers, and business partners such as EHS and Quality leads to establish trust and credibility in the delivery of Hard services.

Manage the performance of Hard Services delivery to minimize/eliminate equipment downtime within the JLL scope of works.

Ensure compliance (regulatory and JLL requirements) for all systems in scope.

Resolve Hard services FM issues, perform root cause analysis, and propose continuous reliability improvements.

Promote safety culture among subcontractors, suppliers, and visitors.

Track SLAs & KPIs, including PPM and Critical PPM compliance.

Manage subcontractors and suppliers to deliver against contracts and expectations.

Oversee on-site teams, including resource allocation and workload delegation, ensuring adherence to best practices.

Collaborate with other Hard Services Managers to exchange best practices across all client sites.

Support the implementation of short and long-term projects for the client.

Implement JLL best practices to exceed client goals and expectations.

Hold regular meetings with client stakeholders and report performance, e.g., external maintenance, central plant management.

Coordinate appointment of authorized persons for fields like Electrical and Confined Space.

Monitor equipment failure data to identify potential product improvements.

Analyze equipment trends and manage lifecycle costs.

Assist in preparing Service Schedules aligned with predictive maintenance techniques.

Conduct operational audits for engineering system reporting and compliance.

Act as an On-Call Manager for site operational support.

Requirements:

• Degree in Engineering or a related field; professional engineer qualification preferred.
• Experience in Pharmaceutical or Food GMP manufacturing environments.
• Strong knowledge of building services, including HVAC/Electrical systems.
• Experience managing engineering environments and hard services.
• Experience managing facilities contracts P&L.
• Strategic thinker capable of working with diverse stakeholders across geographies and cultures.
• Excellent communication and negotiation skills.
• Leadership in technical problem-solving, planning, and strategic thinking.
• Excellent presentation and communication skills in English and Italian.
• Knowledge of Quality Management.

Desirable:

• Authorizing engineer for Pressure Systems, Confined Space, and Electrical Systems.
• Ability to connect technical matters with business and financial considerations.
• Strong planning and organizational skills.
• Experience working in a matrix environment, influencing, and collaborating.
• Proven track record in initiating and implementing improvements.

Note: The position reports to the Account Director.

LI-FT1

Personalized benefits supporting well-being and growth, including mental, physical, and emotional health.

About JLL

• Leading real estate services and investment management firm with operations in over 80 countries and a workforce of 102,000+.
• Committed to sustainability and corporate social responsibility.
• Dedicated to shaping the future of real estate for a better world through innovation and community engagement.

We value diversity and inclusion, fostering a culture where everyone feels welcomed, valued, and empowered.