Fulfill the operations of the Food & Beverage outlets according to the company policies, high standards, and procedures.
He / she will :
Take care of the mise en place
Support the Maître with service
Clean and set-up floors, tables, chairs, linens, glassware, and silverware for service
Monitor all aspects of the customers' experience, from the bar layout before they arrive to the experience they receive during the service. Act to enhance flawless service and anticipate guests’ needs
Requirements
Effective communication: communicate clearly and appropriately (both verbally and non-verbally).
Emotional intelligence: demonstrate sensitivity to the needs and emotions of guests and colleagues, and adjust style accordingly. Manage own emotions in challenging situations.
Adaptability: identify when a different approach is needed and offer solutions. Try and adopt new ways of doing things.
Collaboration: be willing to work as a team player, share information and skills, and actively seek and provide feedback.
OTHER REQUIREMENTS
Fluent in Italian and possess a basic level of English
Tourism or Hospitality degree preferred
Previous professional experience in a similar role, including school internships
Passion for service and ambition to grow professionally
Seasonal contract according to Italian law "C.C.N.L. Settore Turismo - Federalberghi."
Training and development opportunities
Corporate Welfare provided
All meals provided
All uniforms and dry-cleaning
Team social events
Complimentary accommodation at Belmond hotels, discounted rates for trains, cruises, safaris, and food & beverage