Maitre Season 2025 - Splendido, a Belmond Hotel

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualize our heritage of the future.

From La Terrazza - one of the most spectacular restaurants in Italy - to our new Pool Grill Restaurant and Cocktail Bar, culinary excellence is in our DNA.

We are looking for a Maître d’Hôtel for the next season (spring / summer 2025) to join the team at our restaurants.

The ideal candidate is passionate about hospitality and comfortable with challenges. He / She should have exceptional taste and exemplary customer service skills.

The Maître runs the dining room operations. As well as managing the work of the front of the house brigade, he / she is also responsible for customer relations and ensuring that customers receive impeccable service at all times.

He / She reports to the Restaurant Manager.

Responsibilities

1. Anticipate guests’ needs and handle guest complaints, providing an excellent and personalized guest experience in line with our service standards.
2. Cooperate with the Restaurant Manager for staff development; manage staff in everyday operations according to our standards and procedures.
3. Maintain a professional relationship with guests and colleagues.

Requirements

1. Effective communication, emotional intelligence, and adaptability.
2. Collaboration: be a role model for teamwork, and proactively assist others.
3. Drive results: set clear goals and expectations and maximize resource allocation to achieve them.
4. Global perspective: treat one another with respect and inclusiveness regardless of position, level, or background.
5. Advising on best selling prices and reviewing them regularly according to the Restaurant Manager’s instructions.

Other Requirements

1. Minimum 3 years’ experience in the same role in the luxury hotel industry.
2. Fluent in English and Italian; a third language is desirable.
3. Experience preferably at an international level in a fine dining restaurant.
4. Professional knowledge of Italian cuisine and Italian & international wines.
5. HACCP certification.

Belmond and You

1. We offer a seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 3, Maître d’Hôtel.
2. Start date: April 2025; end date: November 2025, with potential for ongoing collaboration and career development.
3. Monthly gross salary around €2,350 based on experience and skills, with separate payslips for 13th, 14th month, and TFR.
4. Monthly welfare incentives based on performance, plus a welcome bonus.
5. Accommodation in staff housing including breakfast.
6. Bus ticket benefit for the contract period; staff canteen available.
7. Access to the Belmond Discovering programme, offering complimentary stays, discounts on trains, cruises, safaris, and food & beverages.

About Belmond

1. Belmond has been a pioneer of luxury travel since 1976, with a portfolio of 46 properties across 24 countries, built on heritage, craftsmanship, and authentic service. We value history and innovation, community, and sustainable tourism.
2. Belmond is part of LVMH, the world’s leading luxury group.
3. We are an equal opportunity employer committed to diversity and inclusion.