Hospitality Operator

Costa belongs to the Carnival Corporation & plc Group, listed on the London and New York stock exchanges, and is the largest cruise company in the world.

Costa, the only Italian cruise company flying the Italian flag, has been sailing the world’s seas for more than 75 years, offering guests a different destination every day through unique experiences on board and on land.
Constant evolution, new ideas, and sustainable innovations are key to transformations that deliver value for Costa and unparalleled experiences for guests.

Our enthusiasm, creativity, and passion drive the 17,000+ diverse global community to push ahead and redefine excellence and success.
Each day, we are empowered to make dreams come true – for our guests, our communities, and ourselves. This unites and fulfills us, making us feel like we truly belong.

Our mission is to deliver unforgettable happiness to our guests by providing extraordinary cruise vacations, while respecting the integrity of every ocean we sail and every place we visit.

– Hospitality Operator

The Hospitality Operator is the main point of contact for our guests, providing accurate and timely information about cruise services, handling complaints and requests, and ensuring courteous and professional service.

Requirements: Secondary school diploma, at least 6 months of experience in similar roles in hotels (such as receptionist, customer service), English language skills at least B2 level, and proficiency in two additional languages (Italian, Spanish, French, or German) at B1 level.

Note: The mention of "Minor Hotels Europe & Americas - NH Collection Venezia Murano Villa" appears to be unrelated to this role and can be disregarded or clarified further.