Business Analyst -(E-commerce and Supply Chain) - Italy

Business Analyst -(E-commerce and Supply Chain) - Italy

Permanent Job

Who are we?

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade. Our international team of 7,600 people spans 5 continents and over 60 countries. We focus on four Business Lines : Information System & Digital, Telecom, Life Sciences, and Engineering. Our goal is to build a top talent community where all team members can achieve their full potential. Amaris is your stepping stone to navigate change, meet challenges, and successfully complete your projects.

We aim to provide the best recruitment experience for candidates by understanding their motivations and providing prompt feedback. Our process includes :

• Brief Call : An initial virtual / phone conversation to get to know you and understand your motivations.
• Interviews : Typically around three interviews with team members and managers to discuss your experience, skills, and the role.
• Case Study : Possible technical assessments or role plays depending on the position.

We adapt our process to individual needs, ensuring a positive experience. We look forward to meeting you!

Join us as Business Analyst - eCommerce and Supply Chain - remote from Italy!

Join our dynamic and growing team! Start a new adventure in an international, fast-paced environment where you will shape the future of eCommerce systems and processes.

As a Supply Chain Business Analyst - eCommerce , you will implement and optimize eCommerce platforms, bridging business and IT teams to translate strategies into IT solutions. Your responsibilities include analyzing and documenting processes, integrating platforms with legacy systems, and aligning with IT strategy.

Your missions :

• Analyze and document business processes and requirements related to eCommerce solutions.
• Implement and optimize eCommerce platforms, integrating them with existing systems.
• Collaborate with cross-functional teams to identify process gaps and improvement areas.
• Support strategy development and assist the Product Owner in product refinement.
• Create and deliver training materials tailored to specific products.
• Support troubleshooting and issue resolution as part of the third-level support team.
• Drive process automation and system enhancement opportunities.
• Design business scenarios and use cases to maximize product adoption and value.

Your profile :

• Functional knowledge of supply chain flows, especially in eCommerce.
• Experience with platforms like Commercetools, Magento, or Shopify.
• Experience with OMS platforms such as Manhattan Active Omni, IBM Sterling, or Microsoft D365 IOM.
• Experience working in Agile / DevOps environments using design thinking.
• Strong communication skills for stakeholder engagement and team collaboration.
• Ability to analyze, document, and optimize processes and systems.
• Fluent in English; additional languages are a plus.
• Experience in a global, virtual team environment.
• Strong interpersonal skills and adaptability to diverse technical configurations.

What we offer :

• An international environment with growth opportunities.
• Training through our internal Academy and knowledge-sharing initiatives.
• A supportive, trust-based workplace.
• Flexible work options (hybrid work policy).
• Competitive benefits, including health insurance and wellness programs.

Join us to advance your career in a company dedicated to innovation, employee development, and impactful work in eCommerce.

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