Enterprise Field Account Manager Roma

Enterprise Field Account Manager Roma Location

Description

The Role

Our Enterprise Account Management team owns and manages our restaurant relationships. As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to drive our partner restaurants’ growth. They are a passionate, dynamic group of team players that work well together and cross-functionally with other departments, and of course, they’re fun, personable, and great at building relationships!

As an Enterprise Field Account Manager, you will be responsible for :

• Manage a portfolio of key enterprise-restaurants in your territory with a focus on building lasting relationships and increasing profitability / revenue
• Monitor and analyze the performance, preparing and presenting partner performance review meetings with key stakeholders
• Run periodical in-store visits, manage operational meetings and reviews, build and deliver insight during monthly and quarterly reviews
• Increase revenue and health metrics by consulting restaurant partners on best practices
• Work with cross-functional departments to drive business growth (Marketing, Operations, and Customer Service)

You will be based in Roma (with a full remote contract) and your field area is going to be Lazio, Umbria, and Abruzzo regions.

Requirements

• At least 2 years experience in a commercial role (i.e., account management or sales)
• Strong commercial acumen
• Excellent attention to detail, people skills, and organization skills
• Ability to create and maintain long-term relationships
• Demonstrate experience using Microsoft Office tools and related project management applications to drive best practices
• A self-starter as we'll look for you to manage your own time and priorities
• Must be fluent in English
• Driving license required

We are a young company with dynamic growth, so you must be prepared to work hard and show continued commitment and dedication to the business.

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