Client Advisor Kids

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Role Overview

We are looking for a passionate and customer-focused Client Advisor to join our boutique located in the heart of Milan's Quadrilatero, dedicated to children's fashion and lifestyle. As part of our sales team, you will provide an exceptional shopping experience, build lasting client relationships, and embody our brand’s values through impeccable service. The role will focus on our men’s ready-to-wear collection, offering expertise and personalized assistance in this category.

Your Contribution to the Role

• Provide personalized and outstanding shopping experiences, embodying the brand values.
• Build and maintain strong, long-term relationships with clients, anticipating their needs and exceeding expectations.
• Stay updated with the latest products, trends, and brand knowledge to offer expert guidance.
• Collaborate with the sales team to meet individual and store sales targets, contributing to the boutique’s success.
• Assist with visual merchandising and store presentation, ensuring an inviting environment aligned with brand standards.
• Support stock management to ensure product availability and replenish merchandise as needed.
• Handle customer transactions professionally and smoothly.
• Participate in store events and promotions to enhance customer engagement and brand visibility.

What You Bring to the Team

• Experience in a client-facing role, preferably in luxury retail or fashion.
• A passion for delivering exceptional customer service and building meaningful relationships.
• Strong communication and interpersonal skills for effective interaction with diverse clients.
• Goal-oriented with the ability to work well in a team and achieve targets.
• Attention to detail and understanding of visual merchandising and store presentation.
• Fluency in Italian and English; additional languages are a plus.
• Knowledge of the luxury fashion industry, trends, and customer expectations.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales, Consulting, and Information Technology

Industries

• Retail Apparel and Fashion, Retail Luxury Goods and Jewelry