Application Engineer

At Augmenta, we create software for the construction industry that fully automates the design of buildings, transforming the industry and empowering architects, engineers, contractors, and developers. We are a global, remote-first team headquartered in Toronto, Canada, with members across Canada, the US, and Italy, comprising scientists, engineers, and designers.

We have developed and delivered innovative software and now seek your help to develop our first product and bring it to market.

The role

We are looking for Application Engineers to join our team. You will lead efforts to introduce the Augmenta Construction Platform (ACP) to the electrical engineering and contractor markets, ensuring customer success. Your responsibilities include developing the platform in collaboration with our engineering and product teams, supporting deployment and integration, conducting product demonstrations for pre-sales, and creating training materials.

What you will do

• Deploy ACP by training customer teams for quick and successful adoption.
• Manage pilot and custom projects, acting as the primary support contact.
• Assist customers in preparing Excel data, Revit projects, templates, and related data for ACP.
• Gather customer feedback on needs, practices, and issues, and relay this to our product teams.
• Troubleshoot, resolve, and prioritize customer issues.
• Participate in sales calls, demonstrating ACP's value and addressing product and workflow questions.
• Conduct technical workshops and support during conferences.
• Create demonstration Revit sites and training documentation.
• Prepare Revit part families and templates.
• Assess features for customer fit and report bugs for quality assurance.
• Travel may be required (primarily to the US, 5-10%).
• This role involves sales and customer success, advocating for our innovative workflows, mainly working with electrical subcontractors, and requiring expertise in electrical contractor workflows and constructability understanding.

About you

• Curious about new tools and technologies with a desire to learn.
• Proficient in BIM modeling and Virtual Design and Construction processes.
• Experienced with Autodesk Revit for electrical modeling.
• Committed to continuous improvement.
• Comfortable presenting virtually and in person.
• Strong communication skills to liaise with our development team.

Nice to have

Experience with AEC tools like Navisworks, Bluebeam, BIM360, etc., is a plus but not required.

Your Education and Experience

• At least 5 years of experience in the construction industry.

Our Team and Perks

• Collaborative culture with skill shares, critiques, and reading groups.
• Stock options for full-time employees.
• Comprehensive health benefits.
• Four weeks of vacation plus an additional week off at year-end.
• Home office budget to support remote work setup.
• Self-directed learning budget for professional development.

Our team is fully remote and distributed across multiple countries, collaborating asynchronously via Slack and video conferencing.

How to apply

Send your resume with the subject "Application Engineer Application" and mention where you saw this posting. The process includes a screening call, a video interview, and an offer.

Inclusion and Accessibility

We value diversity and encourage applications from all backgrounds. Please contact us to request accommodations during the recruitment process. We look forward to your application.