Outside Sales - Italy

We are looking for Outside Sales to add to our Genoa Sales Team.

Key tasks and responsibilities

• Handle the sales process for assigned customers, including needs analysis, solution design, and negotiation by visiting customers.
• Sell products/services to assigned accounts.
• Identify and pursue opportunities for cross-sell and up-sell within these accounts.
• Work alongside the Head of Sales, other Outside Sales, and Inside Sales throughout the sales process.
• Focus on maximizing both short-term and long-term results.
• Act as the primary face of ZIM in the marketplace.
• Maintain direct face-to-face contact with customers according to the visit plan.
• Foster relationships with the assigned set of customers.
• Manage and grow accounts.
• Identify and qualify customers' sales potential, troubleshoot customer problems, and develop leads and new customers.
• Work to achieve or surpass set targets.
• Comply with tracking requirements and take necessary actions for comprehensive tracking of accounts' financial performance and client satisfaction.
• Advise the Head of Sales in preparing detailed account plans, including spend forecasts, key insights, needs assessment, and growth strategies.
• Undergo required training according to the training program.
• Comply with tracking and reporting requirements to enable performance tracking.

Requirements

Professional and personal skills

• Completed apprenticeship in shipping or forwarding.
• Outgoing personality.
• Good geographical knowledge.
• Team player.
• Ability to work under pressure.
• Willingness to work in an open-plan office.
• Languages: English (Scale 1–7): 5.
• MS Office: Word, Excel (Scale 1–7): 4.

General guidelines

• Comply with company's information system, policies, and ethical code.
• Follow company's guidelines and processes.