Zonal Sales Manager

Symbiosis Management Consultants; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Symbiosis Management Consultants is seeking a high-caliber sales professional to drive luxury automotive retail and wholesale targets in Bengaluru region. You will lead dealer engagement, coach frontline teams, and ensure a differentiated 5-star customer experience across all touchpoints.

The role emphasizes data-driven decision making, market intelligence, and close collaboration with Marketing and CX teams to execute localized activations and successful product launches.

Qualifications

• Experience in luxury automotive retail operations.
• Proven track record in achieving sales targets.
• Ability to train and coach dealership teams.

Responsibilities

• Deliver retail and wholesale targets in line with annual plans.
• Drive sell out through retail activation and dealer collaboration.
• Ensure luxury customer experience across showroom, test drive, delivery, and events.
• Mentor frontline dealership sales teams through joint field work and coaching.
• Track dealer KPIs and implement timely corrective actions.
• Lead go-to-market for new products in the zone, including pricing and communication.
• Collaborate with Marketing and CX for local luxury activations and events.
• Monitor competition and provide market intelligence to central team.
• Support network development and dealer capability improvements.
• Ensure compliance with policies, processes, and audits.
• Prepare performance reviews and action plans for leadership.

Skills

Strategic sales planning

Luxury retail

Dealer engagement

Data-driven decision making

Cross-functional collaboration

Influencing others

Job description

Key Responsibilities

Deliver retail and wholesale volume, revenue and market share targets , in line with annual business plans.

Drive sell out through strong retail activation, lead management, and conversion, working closely with dealerships, sales consultants, and CRM teams.

Ensure strict adherence to all defined dealership SOPs across the sales journey (discovery to delivery), to consistently deliver luxury behaviour and a differentiated, 5 star customer experience.

Build, mentor and influence front line dealership sales teams (DSEs, TLs, ASM equivalent) through regular joint field work, coaching and performance reviews, despite being an individual contributor at company payroll.

Ensure standards and luxury customer experience benchmarks are met across all touchpoints, including showroom, test drive, delivery, and events.

Track dealer performance on KPIs (retail, enquiry funnel, penetration of finance/insurance/accessories, stock health, ageing, pricing discipline, profit contribution) and drive timely corrective actions.

Lead launch readiness and go to market execution for new products in the zone, including product, pricing and program communication to dealer teams.

Partner with Marketing and CX teams to conceptualise and execute localised luxury activations, brand experiences and customer engagement events .

Monitor competitive activity (pricing, offers, new launches, retail schemes, influencer and experiential initiatives) and provide structured market intelligence to the central Select team.

Support network development and quality upgradation by sharing inputs on potential , dealer capability, and local luxury ecosystem.

Ensure compliance with company policies, sales processes, documentation norms and audit requirements across the assigned dealerships.

Prepare and present periodic performance reviews, dashboards, and action plans to the Head, highlighting risks, opportunities and support required.

Key Competencies

Strategic sales planning & zonal business management

Luxury retail & customer experience orientation

Dealer engagement & influence management

Data driven decision making and problem solving

Collaboration with cross functional teams (Marketing, Network, Finance, CX)

High ownership, agility, and start up mindset aligned to MG SELECTs growth phase.

Role Proposition

This role offers the opportunity to shape footprint in a high growth region, build strong dealer and customer franchises, and work closely with leadership on scaling a differentiated luxury mobility and experiences brand.

Preferred candidate profile

Passenger Car