Overview
Roche is a global healthcare company dedicated to preventing, stopping, and curing diseases while ensuring access to healthcare for everyone. We value personal expression, open dialogue, and genuine connections, fostering an environment where employees thrive personally and professionally.
Responsibilities
- Business Development
- Meet the sales budget and manage customer interactions to enhance business.
- Increase existing business through new parameters, price hikes, or ownership transfer.
- Initiate customer retention measures by strengthening customer relations.
- Collect references from existing customers and build a pool for new business development.
- Respond to customer queries promptly to drive business growth.
- Distribution Management
- Coordinate with distribution and channel partners to fulfill customer orders.
- Raise purchase orders and indent documents.
- Control and monitor orders and dispatches from stockists to end users.
- Data Management
- Update information on customer visits.
- Maintain competitor information.
- Create new databases and document processes.
- Manage data usage for customer catering.
- Compliance
- Coordinate with customers for IPC (Instrument Placement Contract) compliance or new assay introduction.
- Other Responsibilities
- Organize and assist Product Managers in conducting CME sessions.
Qualifications
- Degree in engineering, science or a related field (or equivalent).
- Proven track record in service delivery and leading teams.
- Strong relationships with key stakeholders at decision‑making levels.
- Strategic thinker with an entrepreneurial spirit and the ability to prioritize and deliver.
- Excellent written and verbal communication skills.
- Resilient and tenacious under pressure.
- Strong analytical skills and comfort with technical and scientific information.
- Ability to thrive in a matrix environment and influence internally.
Experience Required
5+ years of experience in Core Lab, with at least 2–3 years in a multinational company.
Equal Opportunity Statement
Roche is an Equal Opportunity Employer. We are committed to diversity and inclusion and welcome applicants from all backgrounds.