Zonal Manager - Corelab (Bangalore)

Roche; Bengaluru; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

Roche Diagnostics India & NM seeks a Zonal Manager – Core Lab (Existing Business) in Bengaluru. You will lead a high-impact team, drive growth, and engage with distributors and customers to expand business.

The role requires strategic thinking, strong relationships with stakeholders, and delivery under pressure in a matrix environment. You will guide data management, IPC compliance, CME support to Product Managers, and drive retention through customer-centric initiatives across the core lab

Qualifications

• Degree in engineering or science with service delivery track record.
• Proven relationships with key stakeholders to drive business.
• Experience leading teams in a healthcare environment.

Responsibilities

• Lead core lab existing business and drive performance across channels.
• Collaborate with product managers and CME execution.
• Engage distributors and customers to expand business.
• Monitor orders, dispatches, and IPC/compliance activities.
• Organize data, maintain customer visit records, and competitive intel.
• Develop customer retention strategies and new business opportunities.
• Liaise with matrix organization to influence outcomes.

Skills

People leadership

Healthcare knowledge

Stakeholder management

Strategic thinking

Communication skills

Analytical skills

Education

Engineering degree

Science degree

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Job Location: Bangalore

The Opportunity

• Business Development
• Responsible for meeting with the sales budget
• Interacting with customers for enhancement of business
• Responsible for increasing existing business through adding new parameters / price hike / ownership transfer
• Initiation of Customers retention measures by building on customer relations
• Collect references from existing customers and create a customer pool for new business development
• Responsible to timely cater customer queries to increase business
• Distribution Management
• Liase with distribution and channel partners in fulfilling customer orders
• Responsible for raising Purchase orders and Indent
• Responsible for various activities related to control and monitor or the orders, dispatches to the end user from the stockists
• Clarify Data Management
• Updation of information regarding customer visits
• Updation of competitors information
• Creation of new database and process documentations
• Management of the entire data and usage of the same for catering customers
• Compliance
• Liase with customers for IPC (Instrument Placement Contract) compliance or introduction of new assays
• Others
• Organize and assist Product Managers in conducting CME's

Who You Are

• You will have a successful and considerable proven track record in leading people, preferably acquired in the healthcare industry
• To be considered for this role, you will need Degree educated or equivalent in engineering, scientific or related field and to evidence your success in service delivery; a proven track record of developing strong relationships with key stakeholders to the highest decision making level leading to successful business outcomes
• A strategic thinker with an entrepreneurial spirit and the ability to prioritize and deliver, you can drive change and adoption of new concepts
• With confidence and passion, you will have excellent written and verbal communication skills, and be able to communicate with maximum impact
• Resilient, tenacious, you strive under pressure, working effectively as part of a close-knit team in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines. With strong analytical skills, you are at ease working with technical and scientific information
• This position offers exposure to wider Roche organization at all levels and therefore you must have the qualities to make a positive, professional impact in a matrix environment and win the hearts and minds internally
• Mindset: We@RocheDiagnostics is the mindset and culture we adopt to help achieve our vision and realize our strategy. The dimensions are: We are passionate about our customers and patients We radically simplify We trust, collaborate & have fun We ALL lead We experiment & learn
• As the Zonal Manager – Core Lab (Existing Business) Roche Diagnostics India & NM, you will be expected to demonstrate We@RD dimensions and help evolve the functions culture beliefs as part of the India journey
• Experience required 5+ years of experience in Core Lab, of which at least 2 - 3 years should be in a Multinational Company

Who we are

A healthier future drives us to innovate. Together, more than 100,000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.