Zonal Head Sales - East - AIS Windows

Asahi India Glass (AIS); Kolkata District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Asahi India Glass (AIS) in Kolkata invites applications for a Sales Manager to steer regional revenue for West Bengal. You will lead the sales team, monitor performance, and implement programs to boost growth and meet defined targets.

You will build strong relationships with distributors, expand the dealer network, coordinate with finance and service teams to ensure timely delivery and customer satisfaction, and drive disciplined execution of sales plans.

Qualifications

• Experience in channel sales and dealer network development.
• Strong understanding of sales metrics and budgeting.
• Ability to lead and mentor a sales team.

Responsibilities

• Meet or exceed regional sales targets and growth objectives.
• Monitor sales performance and take corrective actions.
• Conduct regular sales meetings to review progress and coach the team.
• Implement sales programs and promotions to drive customer demand.
• Expand the dealer network across catchment areas.
• Coordinate with finance to manage collections and pricing.
• Address customer concerns and ensure service levels.

Job description

Sales

• Ensure to meet the sales target and increase sales as per defined targets
• Monitor and evaluate sales performance across the zone, taking corrective actions when necessary.
• Conduct regular sales meetings to review performance, set objectives, and provide guidance to the sales team.
• Ensure the implementation of sales programs and promotions to meet customer needs and boost sales.
• Work towards increasing the dealer network in catchment areas
• Ensure meeting AOP Target for Value Added Product (Basket)
• Facilitate preparation of Dealer Engagement Plan/Formulating Dealer Policy and lead generation through BTL

Finance

• Facilitate collection, realization and account reconciliation
• Ensure achievement of sales & collections as per the defined target
• Manage and ensure outstanding/ageing/overdue to be as per the specified guidelines
• Ensure continuous monitoring of market prices and competitor prices to achieve best possible price
• Increase sales per unit realization through lower discount & maintenance of DLP
• Facilitate reconciliation of customer accounts

Customer Satisfaction

• Build and maintain relationships with key customers, distributors, and stakeholders within the region.
• Address and resolve customer complaints and feedback to ensure satisfaction and loyalty.
• Identify and develop new business opportunities within the region
• Ensure settlement of Claims and addressed of grievances
• Ensure ease and accessibility at all service levels
• Coordinate with internal departments to service customers as per the promised TAT
• Seek customer feedback and facilitate redressal of any complaints/ issues
• Ensure complete documentation for new customer creation as per KYC norms
• Work with channel partners for mutually beneficial relationship

Manpower Development

• Identify and implement development initiatives for self and team (if any) to improve overall team capability
• Focus on Attrition percentage, succession planning, sales productivity (Rs. Lakhs per person) and conversion ratio (Lead to Quote to Revenue percentage)
• Lead, motivate, and train the sales team to achieve targets and maintain high performance.
• Provide continuous coaching, mentorship, and performance reviews for team members.
• Foster a positive and competitive team environment that drives high levels of employee engagement.