Zonal Head - Hyderabad

SupportFinity™; Hyderabad; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

SupportFinity™ is a fast-growing fintech company based in Hyderabad, India, seeking a dedicated team leader to drive offline payments and enhance market reach. The role involves managing a large team, overseeing market operations, and ensuring the achievement of sales targets.

With 10+ years of experience required, the ideal candidate will demonstrate strong problem-solving skills, a go-getter attitude, and proficiency in data analytics. Join our team to empower small businesses and drive growth for Bharat.

Qualifications

• 10+ years of overall experience in a relevant field.
• Experience working with leadership teams required.
• Go-getter attitude with strong problem-solving skills.

Responsibilities

• Drive revenue generation through QR code transactions and EDC machines.
• Oversee a large team of sales professionals.
• Ensure effective market assignment and operations.

Skills

Leadership and team management

Problem-solving

Data Analytics - MS Excel

Verbal and written communication in English

Job description

Overview

We are a fast-growing fintech company in India offering a range of financial services and products for merchants, kirana store owners and end consumers. We focus on empowering small business owners and retailers with solutions from QR and PoS payments to easy loans and high-yield investment products, enabling growth and transformation. We value diversity and collaboration, and we aim to build a culture where employees succeed together.

We believe in an evolving space with opportunity to build for Bharat, supported by ideas, innovations and capabilities from our people.

Responsibilities

Functional Responsibilities

• Driving Offline Payments: Manage and enhance revenue generation through QR code transactions, EDC machines, loans, and speaker sales.
• Team Management: Oversee and lead a large team comprising Area Sales Managers (ASMs), Team Leaders (TLs), and field executives, ensuring effective and efficient operations.
• Market Oversight: Ensure team members are appropriately assigned to and working effectively in designated markets.
• Achievement of Targets: Focus on reaching key distribution network targets, including sales, revenue, and quality acquisitions within the assigned zone.
• Market Expansion: Identify and launch new markets to improve penetration and expand the company’s reach.
• Operational Efficiency: Implement operational best practices to enhance efficiency, and provide development, coaching, and retention strategies for team members.
• Organizational Compliance: Adhere to and promote organizational norms and ways of working as defined by the company.
• Competitive Benchmarking: Monitor and analyze competition to ensure the company and market performance is competitive and up to date.

Problem Solving

• Team Performance Issues: Address and resolve challenges related to team performance or productivity, employing strategic problem-solving techniques to ensure all team members meet their targets.
• Market Penetration Challenges: Identify obstacles to market expansion or penetration and develop actionable solutions to overcome these barriers and achieve market growth.
• Operational Inefficiencies: Detect inefficiencies within operations and implement corrective measures to streamline processes and improve overall team performance.
• Target Achievement Barriers: Analyze reasons for any shortfall in achieving sales and revenue targets, and devise strategies to overcome these barriers and achieve key performance indicators.

Interaction

• Internal Communication: Facilitate effective communication within the team and between different levels of the organization, ensuring clear directives and feedback.
• Team Collaboration: Foster a collaborative environment among ASMs, TLs, and field executives to enhance teamwork and collective performance.
• Cross-Departmental Coordination: Work closely with other departments to align on strategic initiatives, market expansions, and operational improvements.

Qualifications

• 10+ years of overall experience.
• Exposure to working with leadership teams.
• Go-getter attitude with problem-solving skills.
• Team player with good verbal and written communication in English.
• Data Analytics – MS Excel is a must-have skill.
• Self-starter.