Job Description: Workplace Technical Services Lead (Work Dynamic)
What this job involves: Seeking an experienced Technical Service Lead who will be forefront of shaping a brighter way for our clients and fellow employees. In this role, you'll leverage your technical expertise to oversee and optimize facility operations, ensuring seamless functionality and maximum efficiency. You'll collaborate with cross-functional teams, both locally and across the globe, to implement innovative solutions that enhance building performance and sustainability. By embracing more innovative ways of working, you'll contribute to JLL's commitment to excellence while advancing your own career in a supportive and inclusive environment.
What your day-to-day will look like:
- Develop and implement engineering and operational procedures, including GRE-OE Guidelines, PDPA & ITSM Policies.
- Manage relationships with local authorities on engineering issues and ensure compliance with legal requirements.
- Plan and oversee budgets for engineering operations and related project contracts.
- Conduct periodic technical audits and review maintenance practices to ensure quality work.
- Strong knowledge of building systems, including HVAC, electrical, and plumbing.
- Proficiency in facility management software and Microsoft Office Suite.
- Excellent problem-solving and analytical skills.
- Strong leadership and team management abilities
- Oversee smooth operations of mechanical, electrical, plumbing, and civil works in facility management.
- Develop and implement standard and emergency operational procedures, maintenance schedules, and critical spare parts inventory.
- Manage incident reporting, implement safety measures, and work towards zero downtime.
- Handle maintenance contracts, vendor management, and small renovation projects..
- Implement energy management programs and ensure landlord compliance with statutory obligations.
- Achieve Key Performance Indicators and Service Level Agreements targets.
- Recruit and train engineering team members, and provide regular reporting on various aspects of engineering operations, including risk management and improvement projects.
Desired or preferred experience and technical skills:
- Tertiary qualifications in BE/B Tech in Electrical Engineering with 15 + years' experience in Facilities Maintenance.
- Strong knowledge of building systems and maintenance practices.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and facility management software.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Willingness to embrace a culture of collaboration and support team members.
- Experience with sustainability initiatives and green building practices.
- Knowledge of local building codes and regulations.
- Familiarity with project management methodologies.
- Contract Administration experience of 5 yrs or more required.
- Excellent people management skills and ability to interact with a wide range of client staff and demands;
- Demonstrated experience with tendering and service improvement initiatives required;
- Knowledge of Occupational Safety requirements;
- Demonstrated experience with client reporting and preparation of reports required.
- Works in General shift & available on call 24x7.
Location:
On-site -Bengaluru, KA
Scheduled Weekly Hours:
48