Workplace Service Delivery Sr Analyst

Accenture PLC; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accenture is a leading global professional services company helping organizations transform through technology and operations. This role involves independent planning and execution of seat assignments, leveraging a space management tool, and guiding stakeholders on reservations for seats, meeting rooms and other spaces.

You will also track space and inventory changes and analyze data to optimize space usage across projects and deals.

Responsibilities

• Plan and execute seat assignments using the designated space management tool; assess requirements, options, and propose practical space solutions considering capacity, priorities, cost and constraints.
• Track inventory changes, seat loss, space tagging, renumbering, restorations and documentation; analyze space, inventory and service data to identify trends and optimization opportunities.

Job description

• Independently plan and execute seat assignments for projects and deals using the designated space management tool. Assess requirements, identify feasible options, and recommend practical space solutions considering capacity, business priorities, cost, and operational constraints. Provide guidance to space administrators and stakeholders on seat, meeting room, enclosed space, training room, projector, and Surface Hub reservations. Communicate risks, dependencies, trade-offs, and expected outcomes clearly to business stakeholders and space planning leads. Plan and perform periodic reconciliation with on-ground Workplace Operations teams; investigate variances and ensure corrections are completed.
• Accurately track inventory changes, approvals, seat loss, space tagging, renumbering, restorations, and associated documentation. Analyze space, inventory, query, and service data to identify trends, exceptions, and opportunities for optimization. Provide work guidance and knowledge support to analysts and space administrators on standard processes and complex cases.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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