Workplace Coordinator

Jones Lang LaSalle Incorporated; Mumbai; On-site; INR 450,000 - 650,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Mumbai, MH is seeking a Workplace Coordinator responsible for delivering exceptional soft services and coordinating facilities operations for a major client. This on-site role involves daily inspections, vendor liaison, and ensuring adherence to service standards to create a productive work environment.

The ideal candidate has an associate's degree and 3–5 years of experience in facilities or office operations, strong organizational skills, and proficiency with

Qualifications

• Associate's degree in Facilities Management, Business Administration, or Hospitality.
• Experience with workplace experience platforms (IWMS) is preferred.
• 3–5 years in facilities coordination, soft services, or building operations.
• Strong organization, attention to detail and communication skills.

Responsibilities

• Coordinate daily soft services including janitorial, waste, recycling, and restrooms.
• Conduct daily walk-throughs and quality inspections of office spaces and common areas.
• Liaise with soft services contractors and vendors, monitor performance and escalate issues.
• Oversee workplace amenities and ensure stock levels are maintained.
• Respond to occupant service requests via CMMS and track completion.
• Generate inspection reports and support continuous improvement.

Skills

Facilities Coordination

Vendor Management

CMMS

Office Operations

IWMS

Education

Associate's degree

Tools

CMMS

Microsoft Office

Job description

## Workplace CoordinatorAplikuj: On-site: Mumbai, MH: Full time: Opublikowano dzisiaj: REQ530488**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**What this job involves:**As a Workplace Coordinator, you'll be the face of exceptional service delivery for one of our most valued clients, creating an environment where people can do their best work every day. In this role, you'll coordinate and oversee soft services operations—from janitorial cleaning and waste management to hospitality services, and workplace amenities—ensuring every touchpoint reflects the highest standards of professionalism and care. You'll act as the primary liaison between our client, service providers, and building occupants, conducting daily inspections, managing vendor performance, and solving problems before they arise. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this position puts you right at the heart of that mission. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you partner with colleagues, contractors, and stakeholders to deliver seamless workplace experiences. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you exposure to integrated facilities management, sustainability initiatives, and the commercial real estate industry's most forward-thinking practices.What your day-to-day will look like:* Coordinate daily delivery of soft facilities services including janitorial cleaning, waste removal, recycling programs, restroom supplies, pest control to maintain a pristine workplace environment* Conduct daily walk-throughs and quality inspections across office spaces, common areas, restrooms, pantries, meeting rooms, and cafeteria using established checklists and documentation standards* Serve as day-to-day liaison with soft services contractors and vendors, monitoring performance, ensuring adherence to scope of work, and escalating issues as needed* Manage workplace amenities including coffee stations, water dispensers, pantry supplies, break room provisions, and vending services to ensure all areas are well-stocked and organized* Respond to occupant service requests through CMMS or workplace apps, prioritizing and dispatching cleaning, restocking, and amenity-related work orders while tracking completion and satisfaction* Oversee waste management and recycling programs, monitor collection schedules, track waste diversion metrics, and support sustainability initiatives aligned with client environmental goals* Schedule and coordinate pest control services, special cleaning projects, and seasonal activities including deep cleans* Maintain inventory of cleaning supplies, restroom consumables, and amenity provisions, monitoring usage patterns and processing purchase orders to ensure adequate stock levels* Generate inspection reports highlighting deficiencies, corrective actions, and service performance trends to support data-driven decision making and continuous improvementRequired qualifications:* Associate's degree in Facilities Management, Business Administration, or Hospitality* Experience with workplace experience platforms, employee apps, or integrated workplace management systems (IWMS)* 3–5 years of experience in facilities coordination, soft services management, building operations, or commercial office environments* Strong organizational skills with proven ability to manage multiple tasks, priorities, and vendor relationships simultaneously* Excellent attention to detail and quality consciousness with commitment to maintaining exceptional workplace environment standards* Effective communication skills, both written and verbal, with customer service orientation and professional demeanor* Proficiency in CMMS or work order management systems and Microsoft Office Suite (Outlook, Word, Excel)* Hands-on approach with willingness to conduct inspections, walk buildings extensively, and address issues directly throughout the day **Location:**On-site –Mumbai, MH**Scheduled Weekly Hours:**48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!