Workforce Staffing Specialist, WFS APAC

Amazon; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Amazon is seeking a WFS Specialist in Bengaluru to lead multiple programs and projects in workforce staffing. The role involves collaborating with teams, managing vendor agreements, and driving community engagement efforts. Ideal candidates should have 5+ years in HR or project management and strong communication skills.

Applicants should hold a Bachelor's or Master's degree and be ready to build an inclusive workplace while supporting team alignment.

Qualifications

• 5+ years of HR, talent acquisition, management consulting, or project/program management experience.
• Experience communicating complex concepts clearly and persuasively to different audiences.
• Experience in program or project management.

Responsibilities

• Collaborate with teams to execute initiatives and develop recommendations.
• Develop and manage vendor partner agreements.
• Support community engagement efforts.
• Partner with internal stakeholders for alignment.

Skills

HR or talent acquisition

Project/program management

Communication skills

Analytical skills

Education

Bachelor's or Master's degree

Job description

Our mission is to be Earth's most customer‑centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages Amazon’s Tier 1 talent supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics.

The WFS specialist will lead multiple programs and projects in workforce staffing. The role holder may operate in a complex environment managing projects in multiple disciplines that involves (but not limited to) vendor strategy and management, process and productivity improvement, market intelligence, go‑to‑market strategies, employer branding, compliance, building tech products, etc.

Key Job Responsibilities

• Collaborate with cross‑functional teams to structure and execute initiatives, lead analysis and develop and communicate final recommendations for growing partner relationships.
• Develop, negotiate and manage vendor partner agreements.
• Assist with coordinating the management of ongoing relationships with existing vendor partners and where relevant, leverage those relationships to greater collective impact.
• Support the analysis and tracking of key metrics to evaluate immediate and long‑term success of partnerships and relationships.
• Identify opportunity areas in building an inclusive workplace for underrepresented cohorts at Amazon and drive alignment with senior leadership across functions – creating detailed proposal and implementation roadmaps covering infrastructure accommodations, systems, process and technology, and communications and sensitization.
• Support the development and implementation plans to support community engagement efforts at the grassroots level in partnership with WFS staffing and sourcing managers.
• Support increasing goodwill and knowledge of hourly job opportunities with national, state and local influencers through experiential learning opportunities (e.g., tours, speaking engagements, and workshops).
• Partner with internal stakeholders such as recruiting and sourcing management teams, military recruiters, public policy teams (state and local), public relations teams, local operations and HR teams, diversity and inclusion teams, etc. to ensure alignment.

Basic Qualifications

• 5+ years of HR, talent acquisition, management consulting, or project/program management experience.
• Experience communicating complex concepts clearly and persuasively to different audiences.
• Bachelor's degree, or Master's degree.
• Experience in program or project management.

Preferred Qualifications

• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience managing full application stacks from the OS up through custom applications and experience in software development.
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in software development.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.