Workforce Staffing Lead, Workforce Staffing

Amazon; Gurugram District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

ASSPL in Haryana, India, seeks a Workforce Planning Lead to pre-plan, execute, and audit New Hiring Events (NHE) aligned with labor projections. You will drive vendor management, forecasting, and KPI analysis while collaborating with regional operations and finance.

The role requires 2+ years in program management or workforce strategy, plus strong MS Office skills. Occasional travel to multiple locations is expected.

Qualifications

• Bachelor's degree or 2+ years of Amazon experience.
• Knowledge of Microsoft Office applications.
• 2+ years of program management, workforce strategy development, or metrics-driven decision making experience.

Responsibilities

• Lead and audit New Hiring Events (NHE) aligning with labor projections to meet demand.
• Partner with operations and finance to align labor strategy and mitigate risk.
• Manage labor suppliers and KPIs, ensuring forecasting accuracy.
• Monitor labor market health and provide insights affecting the business.
• Optimize candidate cycle time, conversion rates, and applicant funnel metrics.
• Collaborate with staffing to leverage grassroots sourcing for talent communities.
• Analyze daily, weekly, and monthly workforce staffing KPIs and reports.
• Drive projects and programs through completion, prioritizing KPIs and SLAs.
• Travel as required to conduct events across locations.

Skills

Program management

Metrics-driven decisions

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Office

Job description

• Serves as the lead to pre plan, execute, and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on time. Completes post audit of event and communicates event metrics to leadership
• Partners with business operations and finance regional leaders to align labor strategy, plans and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings
• Vendor management of labor suppliers and associated KPIs, delivery of standard work and forecasting
• Monitor labor market health and provide advanced insights into changes that will affect the business
• Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark
• Partners with Staffing Manager to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions
• Manage & Analyze daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators
• Leads and drives projects, of increasing scale and complexity, and manages programs through completion
• Set KPI’s, benchmark metrics & understand how to prioritize to meet and exceed all business SLAs
• Should be able to travel as needed to conduct events in various locations within your designated or assigned geographical area.

Description

Key job responsibilities

• Serves as the lead to pre plan, execute, and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on time. Completes post audit of event and communicates event metrics to leadership
• Partners with business operations and finance regional leaders to align labor strategy, plans and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings
• Vendor management of labor suppliers and associated KPIs, delivery of standard work and forecasting
• Monitor labor market health and provide advanced insights into changes that will affect the business
• Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark
• Partners with Staffing Manager to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions
• Manage & Analyze daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators
• Leads and drives projects, of increasing scale and complexity, and manages programs through completion
• Set KPI’s, benchmark metrics & understand how to prioritize to meet and exceed all business SLAs
• Should be able to travel as needed to conduct events in various locations within your designated or assigned geographical area.

• Serves as the lead to pre plan, execute, and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on time. Completes post audit of event and communicates event metrics to leadership
• Partners with business operations and finance regional leaders to align labor strategy, plans and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings
• Vendor management of labor suppliers and associated KPIs, delivery of standard work and forecasting
• Monitor labor market health and provide advanced insights into changes that will affect the business
• Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark
• Partners with Staffing Manager to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions
• Manage & Analyze daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators
• Leads and drives projects, of increasing scale and complexity, and manages programs through completion
• Set KPI’s, benchmark metrics & understand how to prioritize to meet and exceed all business SLAs
• Should be able to travel as needed to conduct events in various locations within your designated or assigned geographical area.

A day in the life

The role holder will solve complex hiring-related problems for INOPS. They will manage key program priorities for the India WFS team while collaborating closely with multiple functions. Additionally, they will be responsible for delivering hiring requirements across assigned sites. They will partner with key stakeholders including Operations, Learning, HRBPs, and external manpower agency partners to ensure successful outcomes. ** This role can be based in any of our field buildings in the region - Travel required **

About The Team

Workforce Staffing (WFS), a division within Worldwide (WW) Ops PxT (HR), is responsible for the management of the Tier 1 talent supply chain. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer demand by matching talent supply with demand.

Basic Qualifications

• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
• Knowledge of Microsoft Office products and applications
• 2+ years of in program management, workforce strategy development, or metrics-driven decision making experience

Preferred Qualifications

• Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation
• Experience developing policies and supporting documentation
• Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Haryana