Workforce Coordinator -India

PanAscent Technologies; Hyderabad; On-site; INR 700,000 - 900,000; Full time

Job summary

PanAscent Technologies is seeking a highly organized Workforce Coordinator to support the day-to-day management of a large US-based freelance annotation workforce for AI data programs. The role reports to the Workforce Recruitment & Operations Lead and focuses on workforce administration, onboarding, tracking, communication, and reporting.

You will process applications, coordinate onboarding and testing, track availability and assignments, communicate with annotators, and prepare daily

Qualifications

• 2–5 years of experience in workforce coordination, operations, or contractor management.
• Experience supporting freelance, gig, or high-volume workforces.
• Exposure to AI data annotation, transcription, localization, content moderation, or similar programs.
• Proficiency with Excel/Google Sheets, workforce databases, testing platforms, and reporting tools.
• Excellent written and verbal English communication.
• Strong attention to detail and data accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working with distributed teams and US-based contractors.
• Willingness to work with significant overlap with US working hours.

Responsibilities

• Process and manage annotator applications and records.
• Coordinate onboarding, certification, and workforce activation.
• Track annotator availability, capacity, assignments, and completion.
• Communicate with annotators and resolve routine operational queries.
• Monitor accepted work and support piece-rate payment reporting.
• Maintain an active and deployment-ready workforce bench.
• Identify and escalation operational, quality, or compliance issues.
• Prepare daily workforce, recruitment, and productivity reports.
• Maintain accurate and up-to-date workforce databases and documentation.

Skills

Workforce coordination

Gig/workforce support

AI data annotation

Excel/Google Sheets

Workforce databases

Testing platforms

Reporting tools

English communication

Data accuracy

Multitasking

Distributed teams

US hours overlap

Tools

Excel/Google Sheets

Job description

Job Summary

We are seeking a highly organized Workforce Coordinator to support the day-to-day management of a large US-based freelance annotation workforce for AI data programs. The role will report to the Workforce Recruitment & Operations Lead and focus on workforce administration, onboarding, tracking, communication, and reporting.

Key Responsibilities

• Process and manage annotator applications and records.
• Distribute, track, and follow up on qualification tests.
• Coordinate onboarding, certification, and workforce activation.
• Support US identity and location verification processes.
• Track annotator availability, capacity, assignments, and completion.
• Communicate with annotators and resolve routine operational queries.
• Monitor accepted work and support piece-rate payment reporting.
• Maintain an active and deployment-ready workforce bench.
• Identify and escalation operational, quality, or compliance issues.
• Prepare daily workforce, recruitment, and productivity reports.
• Maintain accurate and up-to-date workforce databases and documentation.

Required Skills & Experience

• 2–5 years of experience in workforce coordination, operations, recruitment operations, or contractor management.
• Experience supporting freelance, gig, or high-volume workforces preferred.
• Exposure to AI data annotation, transcription, localization, content moderation, or similar programs is a strong plus.
• Proficiency with Excel/Google Sheets, workforce databases, testing platforms, and reporting tools.
• Excellent written and verbal English communication.
• Strong attention to detail and data accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working with distributed teams and US-based contractors.
• Willingness to work with significant overlap with US working hours.