Workflow & SNOW Engagement

Magnum Icc Sweden Supply Ab; Pune District; Presencial; INR 1.600.000 - 3.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Market-competitive pay

Flexible ways of working

Learning & development opportunities

Descripción de la vacante

Magnum Icc Sweden Supply Ab seeks a Senior Product Owner for ServiceNow to own the platform strategy, vision, and backlog across HR, IT, Finance and more. You will drive value realization, ensure alignment with enterprise priorities, and balance enhancements with technical debt to maintain platform stability.

The role requires 7–10+ years with ServiceNow in PO/Platform Owner capacity, strong stakeholder communication, and agile delivery experience.

Formación

• 7–10+ years of experience with ServiceNow in a PO/Platform Owner role.
• Experience owning enterprise platforms across multiple functions.
• Proven ability to manage complex backlogs and competing priorities.
• Experience in Agile / Scrum delivery environments.

Responsabilidades

• Own the ServiceNow platform as a product, including vision, roadmap, and value realization.
• Drive platform strategy and ensure alignment with enterprise priorities.
• Serve as the single point of accountability for functional demand on ServiceNow.
• Balance enhancements, new builds, technical debt, and platform stability.
• Partner with business stakeholders across functions (HR, IT, Finance, Legal, Facilities).
• Lead structured demand intake and discovery to understand business needs.
• Translate business problems into clear product requirements and user stories.
• Facilitate design discussions and guide stakeholders toward standard, scalable solutions.
• Own and manage the ServiceNow backlog across functions.
• Prioritize work based on business value, effort, risk, and strategic alignment.
• Define and maintain a rolling roadmap for ServiceNow capabilities.
• Make data driven trade off decisions and clearly communicate priorities.
• Work closely with ServiceNow developers, architects, QA, and platform teams.
• Lead backlog grooming, sprint planning, demos, and release readiness.
• Ensure functional builds adhere to platform standards and architectural guardrails.
• Validate solutions against business requirements before release.
• Identify opportunities to simplify, standardize, and automate enterprise processes.
• Champion reuse of workflows and common patterns across functions.
• Drive adoption of self service, automation, and digital experiences.
• Measure outcomes such as efficiency gains, adoption, and cycle time reduction.

Conocimientos

Product thinking

Stakeholder engagement

Communication

Agile / Scrum

Backlog management

Educación

ServiceNow Certification (CSA/CIS/HRSD)

Herramientas

ServiceNow

Descripción del empleo

Job Title

Manager: Workflow & SNOW Engagement

Scope

Europe Full time

Location

Pune, India

Terms

Full time

What you'll be responsible for

Enterprise Product Ownership

• Own the ServiceNow platform as a product, including vision, roadmap, and value realization
• Drive platform strategy and ensure alignment with enterprise priorities
• Serve as the single point of accountability for functional demand on ServiceNow
• Balance enhancements, new builds, technical debt, and platform stability

Business Engagement & Demand Management

• Partner with business stakeholders across functions (HR, IT, Finance, Legal, Facilities, etc.)
• Lead structured demand intake and discovery to understand business needs
• Translate business problems into clear product requirements and user stories
• Facilitate design discussions and guide stakeholders toward standard, scalable solutions

Planning, Prioritization & Roadmap

• Own and manage the ServiceNow backlog across functions
• Prioritize work based on business value, effort, risk, and strategic alignment
• Define and maintain a rolling roadmap for ServiceNow capabilities
• Make data driven trade off decisions and clearly communicate priorities

Delivery & Tech Partnership

• Work closely with ServiceNow developers, architects, QA, and platform teams
• Lead backlog grooming, sprint planning, demos, and release readinessEnsure functional builds adhere to platform standards and architectural guardrails
• Validate solutions against business requirements before release

Workflow & Automation Leadership

• Identify opportunities to simplify, standardize, and automate enterprise processes
• Champion reuse of workflows and common patterns across functions
• Drive adoption of self service, automation, and digital experiences
• Measure outcomes such as efficiency gains, adoption, and cycle time reduction

Governance & Continuous Improvement

• Ensure strong platform governance, documentation, and change management
• Track and report on product KPIs and business outcomes
• Continuously improve based on feedback, usage analytics, and platform evolution

We're looking for someone who

Experience

• 7-10+ years of experience working with ServiceNow in a Product Owner, Platform Owner, or similar role
• Demonstrated experience owning enterprise platforms across multiple functions
• Proven ability to manage complex backlogs and competing priorities
• Experience working in Agile / Scrum delivery environments

Product & Stakeholder Skills

• Strong product thinking: outcome driven, user centric, value focused
• Ability to engage senior business leaders and challenge requirements constructively
• Comfortable influencing decisions across functions without direct authority
• Excellent communication, facilitation, and documentation skills

Technical Acumen (Hands on understanding, not coding)

• Strong understanding of ServiceNow platform capabilities and limitations
• Ability to collaborate effectively with architects and engineers on solution design
• Experience with integrations, workflow design, and platform scalability

Preferred / Nice to Have

• Hands on experience with HRSD, ITSM, CSM, or other ServiceNow modules
• ServiceNow certifications (CSA, CIS, HRSD, etc.)
• Experience in global or multi region enterprise environments

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Specific benefits vary by location

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You'll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you're exc