Workday System Analyst, Staff

Blackbaud; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Blackbaud is looking for an experienced Workday System Specialist in Hyderabad, India to manage the integration of Workday with various third-party systems. You will collaborate with HR, Finance, IT, and Cybersecurity teams to ensure integrations meet compliance standards and business requirements.

Your role will involve developing complex Workday integrations, troubleshooting technical issues, and driving improvements to enhance system performance. A background in HR/Finance applications and Workday is essential.

Qualifications

• 4+ years of experience with HR/Finance applications and 2+ years specifically with Workday.
• Hands-on expertise in Workday Studio, Workday Extend/Orchestration, and integration tools.
• Excellent communication skills to explain complex technical concepts to non-technical stakeholders.

Responsibilities

• Develop complex Workday integrations with internal and third-party systems.
• Troubleshoot and resolve complex technical issues to minimize business disruptions.
• Drive continuous improvement initiatives to enhance system performance and user experience.

Skills

Workday Studio

Integration tools

XML

XSLT

Web Services (REST/SOAP)

Data management

Communication skills

Education

Bachelor's degree in IT, Data Analytics, Cyber, or Technical focus

Job description

Overview

Blackbaud is a cloud software company focused on social good. We are seeking an experienced Workday System Specialist to manage the integration of Workday with various third‑party systems. The candidate will collaborate with HR, Finance, IT, and Cybersecurity teams to ensure integrations meet best practices, compliance standards, and business requirements.

Responsibilities

• Participate in platform modernization efforts (automation, orchestration, AI integration) to keep pace with latest Workday enhancements.
• Develop complex Workday integrations with internal and third‑party systems using Workday Studio, Orchestration, EIBs, Core Connectors, and APIs.
• Maintain engineering best practices, coding standards, and QA processes for Workday development.
• Troubleshoot and resolve complex technical issues to minimize business disruption.
• Execute Workday release management activities, including testing strategies and deployment coordination.
• Drive continuous improvement initiatives to enhance system performance, user experience, and operational efficiency.
• Ensure compliance with data security, privacy regulations, and internal governance standards.
• Manage data quality and integrity by monitoring system outputs, interfaces, and security administration.
• Maintain comprehensive documentation for system configurations, policies, UAT, and audit processes.
• Conduct pre- and post-system change reviews and document business process design impact changes.
• Monitor and update scheduled processes and interface certification keys.
• Ensure appropriate SSO and MFA access checkpoints are in place in production and testing tenants.

Required Experience and Traits

• Hands‑on expertise in Workday Studio, Workday Extend/Orchestration, integration tools, and custom reporting capabilities.
• Experience with XML, XSLT, Web Services (REST/SOAP), and integration middleware platforms.
• Technical expertise in data management and system‑related security, with a forward‑looking approach to emerging AI capabilities.
• Excellent communication skills to explain complex technical concepts to non‑technical stakeholders.
• 4+ years of experience with HR/Finance applications and 2+ years specifically with Workday.

Preferred Experience and Traits

• Bachelor's degree or equivalent experience in IT, Data Analytics, Cyber, or a Technical focus.
• Workday certifications in Integration and Security.
• Knowledge of HR and Finance business processes and industry best practices.
• Strong customer service orientation, interpersonal skills, and effective organization and communication.
• Root‑cause analysis and complex problem‑solving skills.
• Highly collaborative and adaptable mindset, comfortable navigating ambiguity and changing priorities.

EEO Statement

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.