Workday Functional Consultant - Paradox

Kognitiv Inc.; India; On-site; INR 900,000 - 1,500,000; Full time

Job summary

At Kognitiv Inc., we redefine what it means to be a Workday partner and seek a Business Consultant to join our fast-growing team. The role focuses on Workday HCM post-production support, configuring and delivering client solutions, and building strong client relationships to maximize value from Workday investments.

Responsibilities include designing, configuring, testing, and implementing client requirements, conducting client sessions, supporting testing, and sharing best practices to ensure

Qualifications

• 2+ years' experience leading and deploying Workday implementations, supporting Workday Post Production / AMS Services, or as a client of Workday.

Responsibilities

• Design, configure, test, and implement client business requirements in Workday HCM module(s).
• Assist clients in testing Workday configuration and develop documentation.

Skills

Workday implementations

Post Production / AMS

Client-facing skills

Job description

At Kognitiv Inc., we’re redefining what it means to be a Workday partner. As one of the fastest-growing companies in the ecosystem, we bring deep expertise, innovative thinking, and a people-first mindset to everything we do. We’re not just building better Workday solutions—we’re building a company where talented people thrive.

Ready to do your best work? Join us.

Business Consultants work in partnership with clients and internal teams to ensure maximum value out of a client's Workday investment. The role is responsible for providing Workday Post Production support across Workday HCM module(s), understanding the client's business and requirements, and configuring, designing and delivering solutions that best fit client needs. Business Consultants drive high client satisfaction through building relationships with clients and delivering impeccable customer service.

Mandatory Requirement: Proven, hands‑on implementation experience with Paradox (Olivia) integrated with Workday Recruiting. Candidates must have directly configured and deployed Paradox in live hiring environments—training, certifications, or general HR tech experience alone will not qualify.

Responsibilities

• Design, configure, test, and implement client business requirements in Workday HCM module(s).
• Conduct working sessions with clients to gather, understand, and analyze business requirements. Assess actual client needs and propose recommendations and⁄or alternative solutions to meet client goals. Identify process improvements and implement system enhancements.
• Assist clients in testing Workday configuration, provide knowledge transfer to clients and develop documentation as applicable.
• Troubleshoot business processes, calculated fields, business logic, file loads and configuration.
• Use the company's methodology and processes to implement solutions successfully while remaining agile and flexible to clients' changing needs.
• Strive to innovate and suggest new approaches to deploy Workday efficiently and effectively.
• Work in a fast-paced environment that requires tasks to be completed quickly and accurately.
• Consult, execute, and prioritize conflicting demands on deliverables/projects across multiple, concurrent clients without supervision.
• Frequently discuss and communicate to clients' lessons learned from previous experience, Workday best practices, and Kognitiv's point of view. Ensure clients understand and take advantage of best practices.
• Complete deliverables within prescribed timelines. Ask for support and direction and⁄or report status/escalate to appropriate team members as necessary.
• Perform research on problems, identify the true cause, and present/implement corrective measures to the client. Seek opinions and feedback on alternative solutions from team members to solve client needs.
• Contribute to the organization's knowledge management repository through formal and informal avenues (ex: Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices, etc).
• Provide guidance and coaching to team members in area(s) of expertise.
• Collaborate effectively on team-based projects.
• Meet key performance indicators set for this role (ex: utilization target, service level agreements, customer satisfaction scores, etc).
• Demonstrate Kognitiv's core value, "act like an owner", in all aspects of work.

Qualifications

• 2+ years' experience leading and deploying Workday implementations, supporting Workday Post Production / AMS Services, or as a client of Workday.
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