ROLE SUMMARY
Owns end-to-end module delivery, leads client workshops, drives solution architecture decisions, develops junior talent, and ensures project quality and timely delivery. Carries mandatory team leadership accountability.
KEY TASKS
- Project Leadership - Manage full lifecycle of SF implementations from initiation through go-live and support. Lead module-specific workshops and align business requirements with system capabilities
- Solution Architecture - Design cross-module integration processes and workflow customizations. Provide expert guidance on configuration strategy and system optimization
- Stakeholder Engagement - Serve as the primary consultant for senior client stakeholders. Drive milestone sign-offs and manage escalations effectively
- Team Leadership & Mentoring - Delegate and supervise junior consultant workstreams. Mentor team members and support their HRIS certification journeys. Conduct regular 1:1s and provide structured, actionable feedback
Competencies Required
FUNCTIONAL COMPETENCY
- Process Ownership - Leads end-to-end module or functional process delivery
- Integration Oversight - Owns end-to-end integration validation and troubleshooting
- QA Governance - Owns QA cycles; sets standards and review discipline
- Project Reporting - Owns project reporting and drives transparency across stakeholders
BEHAVIORAL COMPETENCY
- Leadership: Inspires confidence and drives team performance
- Task Ownership: Takes initiative, flags risks, and ensures timely delivery
- Consulting Skills: Guides clients through ambiguity and change
- Problem Solving: Solves complex problems with strategic foresight
- Stakeholder Management: Influences outcomes through strategic engagement