Workato Integration Service Delivery Lead

Michael Page; Hyderabad; Hybrid; INR 3,000,000 - 5,000,000; Full time

Job summary

Michael Page seeks an Integration Delivery leader with strong Workato experience to guide enterprise integrations. You will oversee platform-driven delivery, manage complex events, APIs, and data formats, and collaborate with cross-functional teams to ensure robust, scalable solutions.

You are a seasoned problem-solver who can navigate modern integration landscapes, mentor peers, and drive excellence in a fast-paced environment.

Qualifications

• 12-15 years of demonstrable experience as an Integration Service Delivery Manager/Excellence Lead.
• Proven track record of managing Run for enterprise level integration platforms.
• Ability to master new platforms and paradigms.

Responsibilities

• Lead delivery for enterprise integration platforms.
• Dive deep into technical details to solve complex challenges.
• Collaborate with cross-functional teams and share knowledge to elevate the team.
• Deliver high-quality technical outcomes in a dynamic environment.

Skills

Workato integration

ESB/iPaaS knowledge

API management

Kafka knowledge

MFT protocols

Cloud platforms

Integration patterns

APM tools

Tools

Splunk

Dynatrace

Datadog

ELK Stack

Job description

***Workato Integration experience is mandatory***

Role & responsibilities

Middleware Enterprise Service bus or iPaaS platform: WORKATO, MuleSoft, Boomi or a similar enterprise-grade platform.

• API Platform: Experience in API management solutions like Apigee, Kong, or AWS API Gateway.
• Streaming or Event-driven platform: Good understanding or working knowledge of Kafka or an equivalent event-driven platform.
• File Transfer Solution: Experience with Managed File Transfer (MFT) protocols and solutions.
• Cloud Platforms: Working experience with a major cloud provider (Azure, AWS, GCP).
• Technical Skills: Strong understanding of integration patterns (e.g., Events, APIs, ESB and Files), protocols (e.g., REST, SOAP), and data formats (e.g., JSON, XML).
• Observability & APM Tools: Experience with enterprise-level application performance monitoring and log-management suites (such as Splunk, Dynatrace, Datadog, or ELK Stack)

Preferred candidate profile

Experience: 12-15 years of demonstrable experience as an Integration Service Delivery Manager/ Excellence Lead. Proven track record of successfully managing Run for enterprise level integration platform

You are a passionate and curious self-learner. You are not just familiar with new technology; you are genuinely excited by the opportunity to master new platforms and paradigms.

You are a natural problem-solver, capable of diving deep into technical details to overcome complex challenges.

You are a collaborative team player and enjoy sharing knowledge with your peers to elevate the team.

You thrive in a dynamic environment and are committed to delivering high-quality technical outcomes.

Excellent communication, interpersonal, leadership skills and status reporting. Ability to work effectively with cross-functional teams. Strong problem-solving and analytical skills.