Job Description – Senior Integration Engineer (Workato)
Position Summary
We are looking for a Senior WorkatoEngineer to join our Integration team and take ownership of designing,developing, and supporting enterprise-grade integrations using Workato.
The role will primarily work onintegrations involving applications such as WMS, ChurnZero, ERP systems, CRMplatforms, databases, APIs, and other enterprise applications. The idealcandidate should have strong hands-on experience with Workato and a solidunderstanding of API-based integrations, architecture, data transformation,event-driven integrations, and enterprise integration patterns.
This is a senior technical rolerequiring someone who can independently understand business requirements,design scalable integration solutions, develop and test Workato recipes,troubleshoot production issues, and work closely with application, product, andbusiness teams.
Key Responsibilities
- Design, develop, deploy, andmaintain complex integrations using Workato.
- Build scalable and reusableWorkato recipes, connectors, workflows, and integration frameworks.
- Develop integrations between WMS,ChurnZero, ERP, CRM, databases, SaaS applications, and other enterprisesystems.
- Work with REST/SOAP APIs,webhooks, JSON, XML, HTTP, OAuth, and other integration technologies.
- Implement data mapping,transformation, validation, enrichment, and orchestration between multiplesystems.
- Develop reusable integrationcomponents and establish standards for recipe development.
- Implement synchronous andasynchronous integration patterns based on business and technicalrequirements.
- Work with scheduled, event-driven,API-triggered, and real-time integrations.
- Translate business and technicalrequirements into robust integration solutions.
- Design end-to-end integrationarchitecture considering scalability, performance, security, reliability,and maintainability.
- Recommend appropriate integrationpatterns and technologies based on the use case.
- Identify opportunities tosimplify, standardize, and automate existing integrations.
- Establish best practices forWorkato development, naming standards, error handling, logging,monitoring, and deployment.
- Collaborate with architects andsenior engineers on integration architecture and technical decisions.
WMS & Enterprise Applications
- Develop and maintain integrationsinvolving Infios WMS and related warehouse/business processes.
- Understand data and transactionflows between WMS and surrounding enterprise applications.
- Work with inventory, order,shipment, fulfillment, product, customer, warehouse, and otherbusiness-related data where applicable.
- Troubleshoot data synchronizationand integration issues across WMS and downstream/upstream systems.
- Collaborate with WMS andapplication teams to understand integration dependencies and transactionflows.
API & Connectivity
- Design and consume REST and SOAPAPIs.
- Work with API authenticationmechanisms including OAuth 2.0, API keys, Basic Authentication, and otherenterprise security mechanisms.
- Develop and troubleshoot webhooksand event-based integrations.
- Work with databases and SQL fordata extraction, validation, reconciliation, and troubleshooting.
- Integrate with third-party SaaSapplications and enterprise platforms.
- Understand API rate limits,pagination, retries, idempotency, throttling, and transaction management.
Production Support & Troubleshooting
- Provide technical ownership forproduction integrations and resolve integration failures within definedSLAs.
- Analyze failed transactions, logs,error messages, API responses, and data discrepancies.
- Implement robust retry, exceptionhandling, alerting, and recovery mechanisms.
- Monitor integration health andproactively identify potential failures.
- Perform root-cause analysis andimplement permanent fixes for recurring integration issues.
- Support production deployments andparticipate in incident/problem management activities.
Quality & Delivery
- Perform unit, integration,regression, and end-to-end testing of integration workflows.
- Validate data integrity acrosssource and target systems.
- Work with QA and business teams todefine integration test scenarios.
- Participate in code/design reviewsand ensure adherence to development standards.
- Maintain technical documentation,integration specifications, data mappings, and support documentation.
- Follow appropriate SDLC, changemanagement, version control, and deployment processes.
- Work closely with BusinessAnalysts, Product Owners, Architects, QA, WMS teams, applicationdevelopers, and business stakeholders.
- Participate in technicaldiscussions and provide integration-focused recommendations.
- Mentor junior and mid-levelintegration engineers.
- Review technical solutions andWorkato recipes developed by other team members.
- Take ownership of integrationdeliverables from requirement analysis through production deployment andsupport.
Requirements
Required Skills & Experience
- 5+ years ofexperience in enterprise application integration, with significanthands-on experience in Workato.
- Strong hands-onexperience developing and supporting Workato recipes and integrations.
- Strongunderstanding of REST APIs, SOAP APIs, HTTP, JSON, XML, webhooks, and APIauthentication.
- Experience withOAuth 2.0, API keys, authentication, authorization, and secure integrationpractices.
- Strongexperience with data transformation, mapping, validation, andorchestration.
- StrongSQL/database knowledge.
- Experience inintegrating multiple enterprise applications and SaaS platforms.
- Strongunderstanding of integration patterns such as:
- Request/Response
- Publish/Subscribe
- Event-drivenintegration
- Batchprocessing
- Scheduledintegration
- Experienceimplementing error handling, retry mechanisms, logging, monitoring, andalerting.
- Strongtroubleshooting and root-cause analysis skills.
- Experienceworking in Agile/Scrum development environments.