Work from Home Startek job

Indian Occupation; Lucknow; Remote; INR 167,000 - 234,000; Full time

Job summary

Startek (Aegis Customer Support Services Pvt. Ltd.) in Lucknow is hiring 100 Customer Support Executives for fully work-from-home roles. Freshers are welcome; fluency in Hindi and English is mandatory for all communications.

The position offers remote work with 24/7 rotational shifts, with the Lucknow office cited for reference. Training and onboarding will be provided to ensure readiness for the role.

Qualifications

• Undergraduate or graduate in any stream
• Fluent in Hindi and English (spoken and written)
• Good communication skills in both languages
• Willingness to work in rotational shifts (including night shifts)

Responsibilities

• Assist customers via phone, chat, and email
• Resolve order issues, refunds, cancellations, and replacements
• Maintain accurate records of interactions and updates
• Coordinate with internal teams to close issues on time
• Protect customer data and adhere to quality standards

Job description

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Startek (Aegis Customer Support Services)

Customer Support Executive – Work From Home (Hindi & English)

Bulk hiring for 100 remote customer support roles. Freshers welcome. Hiring office in Lucknow.

Work from home 100 openings Freshers can apply Hindi + English

Salary (CTC) ₹18,800 per month

Looking for a work from home BPO job that hires freshers in bulk? Startek, also known as Aegis Customer Support Services, has opened 100 positions for Customer Support Executives who can work remotely. The hiring office is in Lucknow, and the role is fully work from home. If you can speak and write well in both Hindi and English, this could be a good way to start your career in customer support without leaving home.

Both Hindi and English are compulsory

You must be able to speak and write comfortably in both languages. Candidates who are good in only one of them will not be selected, as both are tested during the hiring process.

Startek Work From Home Job: Quick Overview

Company Startek (Aegis Customer Support Services Pvt. Ltd.)

Role Customer Support Executive (CSE)

Job type Work from home (remote)

Hiring office Lucknow

Openings 100

Experience 0–5 years (freshers welcome)

Qualification Undergraduate or graduate, any stream

Languages Hindi and English, both required

Salary (CTC) ₹18,800 per month (about ₹2–2.5 LPA)

Shift 24/7 rotational, 6 days a week

What You Will Do in This Role

As a Customer Support Executive, you will help online customers with their orders over phone calls, chat and email. Your day-to-day work will include:

• Listening to customer problems and giving the right solution quickly
• Handling order issues like late deliveries, refunds, cancellations and replacements
• Keeping a proper record of every call, chat and case update
• Working with internal teams to close customer issues on time
• Staying polite and professional and keeping customer data private
• Meeting the company's quality and productivity targets

Who Can Apply

• Freshers as well as experienced candidates (up to 5 years)
• Undergraduates and graduates from any stream
• Candidates fluent in both spoken and written Hindi and English
• Candidates comfortable with rotational shifts, including night shifts
• Candidates who are fine being on camera during interview, training and work

What You Need at Home

For this remote job, you will need your own setup. Make sure you have the following before applying:

Laptop or desktop At least 8 GB RAM with Windows 10 or a newer version

Stable internet A reliable Wi‑Fi or broadband connection is a must

Personal phone Used for work calls through a system that hides your personal number

Working webcam You will need to be on camera during interview, training and work hours

Working Hours and Shift

• 9-hour shift: 8 working hours plus a 1-hour break
• 6 days a week with 1 rotational weekly off
• 24/7 rotational shifts, so your timing can change

Salary Details

• Salary component CTC for freshers and experienced
• Salary component CTC for apprentice
• Salary component Approximate in-hand salary about ₹13,558 per month
• Salary component Quarterly payout / bonus about ₹17,134 (if applicable)
• Salary component PF deduction ₹1,717
• Salary component ESIC deduction ₹500
• Salary component Bonus component ₹1,192

Note: The final salary and payouts depend on company policy and legal deductions. Please confirm the exact figures with the company during hiring.

Training

Selected candidates get on-the-job training. You must complete the training and pass the certification to continue in the role, so treat the training period seriously.

Selection Process

1. HR round A basic check of your communication and profile.
2. Operations round – Level 1 Tests how you handle customer situations.
3. Operations round – Level 2 A deeper evaluation by the operations team.
4. Aptitude test A short test of reasoning and basic skills.
5. Final client round The last interview before selection.

How to Apply for the Startek WFH Job

Keep your resume ready and apply using the official link below. Apply only if you are comfortable in both Hindi and English.

Apply Now →

Frequently Asked Questions

Is the Startek job fully work from home?
Yes, it is a remote job. The hiring office is located in Lucknow.

Can freshers apply for this Startek job?
Yes, freshers can apply. Candidates with up to 5 years of experience can also apply.

What is the in-hand salary?
The CTC is ₹18,800 per month, and the approximate in-hand salary is around ₹13,558 per month after deductions.

Do I need my own laptop?
Yes. You need a laptop or desktop with at least 8 GB RAM, Windows 10 or above, and a stable internet connection.

Can I apply if I know only Hindi or only English?
No. Good communication in both Hindi and English is compulsory for this role.

Is there any fee to apply?
No. There is no charge for the interview or joining process.

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Indian Occupation is not a recruitment agency. Job details are shared for information and may change. Please verify everything with the company before applying.