WMS Solution Consultant

Newage Software & Solutions; Chennai District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Newage Software & Solutions in Chennai is seeking an experienced WMSSolution Consultant with strong expertise in Warehouse Management Systems and customer-facing experience. The role focuses on SaaS-based WMS products, understanding customer processes, conducting product demonstrations, and supporting pre-sales engagements across logistics and supply chain customers.

The role also requires close collaboration with Product and Business Analysis teams by providing domain guidance, business process

Qualifications

• Experience with WMS in SaaS environments.
• Strong customer-facing, consultancy, and presentation skills.
• Ability to conduct product demos and workshops.
• Understanding of warehouse operations and supply chain processes.
• Experience in pre-sales, solution consulting, or related roles.

Responsibilities

• Engage with customers to understand warehouse operations and requirements.
• Conduct product demonstrations, workshops, and solution presentations for enterprise clients.
• Map customer needs to WMS capabilities and propose optimized solutions.
• Collaborate with Sales, Product, Business Analysts, and Implementation teams in pre-sales and solutioning.
• Provide domain guidance to WMS Business Analysts for product development and feature enhancements.
• Support Product teams in defining business requirements and workflows for WMS enhancements.
• Participate in requirement discussions, gap analysis, and roadmap recommendations.
• Prepare solution documents, process flows, and proposal responses.
• Provide domain consulting on warehouse operations including inbound, outbound, inventory, picking, put-away, replenishment, cycle counting, wave planning, and automation workflows.
• Support RFP/RFI responses and customer presentations.
• Participate in client meetings and discovery sessions.
• Recommend best practices and operational improvements using WMS and logistics tech.
• Coordinate with implementation teams for smooth project transitions.

Skills

WMS expertise

SaaS logistics

Customer-facing

Product demos

Pre-sales / solutioning

Documentation

Stakeholder management

Process mapping

Automation / ASRS

RF handheld integrations

Education

Bachelor's in Engineering / IT / related field

MBA / Supply Chain certifications

Tools

WMS software

ERP integrations

RF devices

Job description

Job Summary

We are looking for an experienced WMSSolution Consultant with strong expertise in Warehouse Management Systems and customer-facing experience. The ideal candidate should have worked in SaaS-based WMS products and possess the ability to understand customer business processes, conduct product demonstrations, provide solution consulting, and support pre‑sales engagements across logistics and supply chain customers.

The role also requires close collaboration with Product and Business Analysis teams by providing domain guidance, business process inputs, and functional recommendations for continuous WMS product enhancement and development.

Key Responsibilities

• Engage with prospective and existing customers to understand warehouse operations, business challenges, and process requirements.
• Conduct detailed product demonstrations, workshops, and solution presentations for enterprise customers.
• Map customer requirements with WMS product capabilities and propose optimized solutions.
• Work closely with Sales, Product, Business Analysts, and Implementation teams during the pre‑sales and solutioning lifecycle.
• Provide functional guidance and domain expertise to WMS Business Analysts for product development and feature enhancement initiatives.
• Support Product teams in defining business requirements, operational workflows, and industry best practices for WMS enhancements.
• Participate in requirement discussions, gap analysis, and product roadmap recommendations.
• Prepare solution documents, process flows, functional requirement discussions, and proposal responses.
• Provide domain consulting on warehouse operations including Inbound, outbound, inventory, picking, put‑away, replenishment, cycle counting, wave planning, and warehouse automation workflows.
• Support RFP/RFI responses and customer presentations.
• Participate in client meetings, business discovery sessions, and solution discussions.
• Recommend best practices and operational improvements using WMS and logistics technology solutions.
• Coordinate with implementation teams to ensure smooth transition from pre‑sales to project execution.
• Stay updated on market trends, warehouse automation, supply chain digitization, and SaaS‑based logistics technologies.

Required Skills

• Strong experience in Warehouse Management Systems (WMS).
• Experience in SaaS‑based logistics or supply chain products.
• Excellent customer‑facing, consulting, and presentation skills.
• Expertise in conducting product demos and solution workshops.
• Strong understanding of warehouse operations and supply chain processes.
• Ability to guide Business Analysts on functional workflows and product requirements.
• Experience in solution consulting, pre‑sales, functional consulting, or product consulting roles.
• Strong communication, stakeholder management, and documentation skills.
• Exposure to integrations, handheld/RF devices, barcode systems, automation, ASRS, or warehouse robotics will be an added advantage.

Preferred Background

• Experience working with WMS SaaS product companies.
• Prior experience in Logistics, 3PL, Supply Chain, Freight Forwarding, Distribution, or E‑commerce warehousing domain.
• Exposure to enterprise customer engagements and global implementations preferred.

Education

• Bachelor's degree in engineering, Supply Chain, Logistics, IT, or related field.
• MBA/Supply Chain certifications will be an added advantage.