WFM- MIS Reporting | Bangalore

TP; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

TP in Bengaluru is seeking a WFM MIS Executive to manage workforce management data, optimize operational efficiency, and maintain MIS systems. You will generate reports and provide insights to support planning and decision-making.

You will collaborate with the WFM team, ensure data quality, and document MIS processes while training users on reporting tools such as PowerBI.

Qualifications

• Experience with Workforce Management Information Systems and data integrity.
• Ability to develop regular and ad-hoc reports.
• Strong knowledge of PowerBI.

Responsibilities

• Maintain and manage the Workforce Management Information Systems, ensuring data integrity and system functionality.
• Implement updates, configurations, and enhancements to MIS systems as needed.
• Prepare and deliver reports on KPIs, staffing levels, and operational metrics.
• Audit data for accuracy and quality.
• Collaborate with the WFM team and communicate findings to stakeholders.
• Develop documentation and provide user training on MIS tools.

Skills

Data analysis

Reporting

Data quality

Tools

PowerBI

Job description

Job Summary: The WFM MIS Executive is responsible for managing and analyzing workforce management data to support effective decision-making and optimize operational efficiency. This role involves maintaining and improving the MIS systems, generating reports, and providing insights based on workforce data. The WFM MIS Executive works closely with the Workforce Management team and other departments to ensure accurate and actionable information is available for planning and operational purposes.

Key Responsibilities:

1. MIS Management:

• Maintain and manage the Workforce Management Information Systems, ensuring data integrity and system functionality.
• Implement and oversee updates, configurations, and enhancements to the MIS systems as needed.
• Expertise in PowerBI

2. Data Analysis and Reporting:

• Collect, analyze, and interpret workforce data to generate reports on key performance indicators (KPIs), staffing levels, and operational metrics.
• Develop and deliver regular and ad-hoc reports to support strategic and operational decision-making.

3. Data Quality and Accuracy:

• Ensure the accuracy and consistency of data across all reporting and analytics activities.
• Conduct regular audits and validation of data to maintain high standards of data quality.

4. Collaboration and Communication:

• Work closely with the WFM team to understand their data needs and provide relevant insights and support.
• Communicate findings and recommendations clearly to stakeholders and senior management.

5. Documentation and Training:

• Develop and maintain documentation related to MIS processes, reporting procedures, and system configurations.
• Provide training and support to users on the effective use of MIS systems and reporting tools.