Warranty Specialist

AGCO; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health care

Wellness plans

Flexible work

Job summary

AGCO in Bengaluru is seeking a Warranty Specialist to manage warranty processing, registration, and claim assessment for dealers across regions. This onsite permanent role emphasizes adherence to regional policies and timely processing.

You will collaborate with customer service, field teams, and technical staff, perform root cause analysis, and stay updated on warranty policies. Proficiency in Salesforce/CRM and English communication is essential.

Qualifications

• 4–6 years of experience in auto/off‑highway equipment and dealer/distributor environments.
• Strong English written and verbal communication skills.
• Experience with Salesforce/CRM and warranty management systems.

Responsibilities

• Process warranty claims for AGCO products from global dealers within cycle time.
• Verify details and eligibility against AGCO warranty terms.
• Collaborate with internal customer service and cross‑functional teams to resolve escalations.
• Coordinate with field technical team to assess product issues and claim validity.
• Stay updated on warranty policies and ensure compliance.

Skills

Warranty processing

Root-cause analysis

English communication

Team collaboration

Tools

Salesforce

CRM

Warranty systems

Outlook

Excel

PowerPoint

Tableau (basics)

Job description

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Warranty Specialist

Date: Aug 24, 2026

Location: Bengaluru, KA, IN

Workplace Type: Onsite

Employment Duration: Permanent

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

AGCO is looking to hire candidates for the position of Warranty Specialist

The Warranty Specialist assist in the administration of warranty processing procedures, warranty registration process, and warranty claim assessment for AGCO Dealers across assigned regions (Europe, Asia Pacific, North America and South America). In all cases, warranty administration must be done according to the Policies and Procedures in the applicable region, as established by AGCO. Claim assessment includes responsibility for the processing of claims within the AGCO Warranty systems, based on established procedures and guidelines. Disputes or appeals on claim levels or claim anomaly clarification are handled with the Dealer in line with the published AGCO Warranty Terms and Conditions and AGCO Warranty Policy for the region.

Your Impact

• As a warranty specialist, you will process warranty claims for AGCO products from global dealer distributors within the designated warranty claim cycle time.
• Manage warranty claims by verifying and validating the details and eligibility against AGCO's warranty terms.
• Work closely with the internal customer service team and cross-functional teams to address and resolve any escalated warranty concerns.
• Collaborate with the field technical team to understand product issues and determine claim validity.
• Stay updated on AGCO's warranty policy and procedure changes and ensure compliance.

Your Experience and Qualifications

• Experience - 4-6 years relevant experience in Auto, Off Highway - Agriculture and Construction equipment and working in a B2B, B2C or OEM - Dealer / Distributor-Dealer / Customer industry.
• Software skills - Salesforce, CRM, Warranty administration systems, Outlook, Excel and PowerPoint, basics of tableau
• Good knowledge and ability to read and understand Product Support Programs, product specifications, technical manuals, and parts manuals. Familiarity with machine components and their functions
• Able to analyze machine component failures and demonstrate a good understanding of root cause analysis.
• Excellent written and oral communication skills in English

GLOBAL DIVERSITY

Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique!

ENTERPRISING SPIRIT

Every role adds value. We're committed to helping you develop and grow to realize your potential.

POSITIVE IMPACT

Make it personal and help us feed the world.

INNOVATIVE TECHNOLOGIES

You can combine your love for technology with manufacturing excellence – and work alongside teams of people worldwide who share your enthusiasm.

MAKE THE MOST OF YOU

Benefits include health care and wellness plans and flexible and virtual work options.

Your Workplace

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities, or benefits and may change at any time with or without notice.

AGCO is proud to be an Equal Opportunity Employer

AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt®, Massey Ferguson®, PTx and Valtra®. AGCO's full line of equipment, smart farming solutions and services helps farmers sustainably feed our world.