Warehouse operation executive

HireFlexperts; Maharashtra; On-site; INR 279,000 - 469,000; Full time

Job summary

HireFlexperts in Maharashtra is seeking a proactive Warehouse Operations Executive to manage daily warehouse operations, coordinate with customers, oversee deliveries, pickups, and recovery-related activities, and maintain MIS in Excel.

The ideal candidate has 2–4 years in operations or customer support, strong communication, basic Excel skills, and the ability to coordinate with internal teams in a fast-paced environment.

Qualifications

• Graduate in any discipline.
• 2–4 years in Operations, Customer Support, or related roles.
• Good verbal and written communication.
• Basic MS Excel and data entry skills.
• Strong organization and multitasking abilities.
• Willing to work from warehouse locations; rotational shifts and weekends.

Responsibilities

• Handle customer queries via calls, emails, and follow-ups.
• Coordinate delivery, pickup, recovery, and default-related activities.
• Maintain operational MIS and reports using MS Excel.
• Coordinate with Operations, Finance, and other teams to ensure smooth execution.
• Draft and manage operational email communications and templates.
• Ensure timely follow-up with customers and internal stakeholders.
• Support warehouse operations and maintain documentation.
• Update data and track operational activities for process compliance.

Skills

Customer coordination

Communication skills

Data entry

Multi-tasking

Adaptability

Education

Graduate in any discipline

Tools

MS Excel

Job description

Job Description : Warehouse operations Executive

Industry: Furniture & Appliance Rental / E-commerce

Experience: 2-4 Years

Job Summary

We are looking for a proactive and customer-focused Warehouse Operations Executive to manage warehouse operations, customer coordination, deliveries, pickups, and recovery-related activities. The ideal candidate should possess good communication skills, basic Excel knowledge, and the ability to coordinate effectively with internal teams while ensuring smooth day-to-day operations.

Key Responsibilities

• Handle customer queries through inbound and outbound calls, emails, and follow-ups.
• Coordinate delivery, pickup, recovery, and default-related operational activities.
• Maintain operational MIS, records, and reports using MS Excel.
• Coordinate with Operations, Finance, and other internal teams to ensure seamless execution.
• Draft and manage operational email communications and templates.
• Ensure timely follow-up with customers and internal stakeholders.
• Support warehouse operations and maintain accurate documentation.
• Update data, track operational activities, and ensure process compliance.

Requirements

• Graduate in any discipline.
• 2-4 years of experience in Operations, Customer Support, Warehouse Coordination, Backend Operations, or a similar role.
• Good verbal and written communication skills.
• Basic knowledge of MS Excel and data entry.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced environment.
• Comfortable working from warehouse locations.
• Flexible to work rotational shifts and weekends.

Working Schedule

• 9-hour shift
• Saturday and Sunday working (weekly off on weekdays)