Walkin Drive At HCL Tech, Navallur - UK Life Insurance & Pensions

HCLTech; Chennai District; On-site; INR 420,000 - 620,000; Full time

Job summary

HCLTech is conducting a walk-in for Sr. Process Associate/Analyst/Team Lead roles in UK Life & Pension Operations at Chennai Navallur campus. Walk-in on 25th & 26th Sept from 12 PM to 3 PM.

Immediate to 30 days notice period required. Roles involve processing policy-related transactions with accuracy and timeliness, meeting SLA/KPI targets, coordinating with UK/European stakeholders, and supporting audits and process improvements.

Qualifications

• Graduate in any discipline.
• Strong attention to detail and process orientation.
• Understanding of SLA/KPI-driven operations.
• Proficient in MS Office (Excel, Word, Outlook).

Responsibilities

• Process Life & Pension requests as per SOPs and quality standards.
• Review and update policy information accurately.
• Meet SLA, KPI, and productivity targets.
• Coordinate with internal teams and UK/European stakeholders.
• Manage transactions using workflow systems.
• Support audits and process improvement initiatives.

Skills

Attention to detail

Process orientation

SLA/KPI knowledge

MS Office proficiency

Education

Graduate in any discipline

Tools

MS Office Suite

Job description

We are organising a Walkin drive on 25th & 26th Sept (Friday & Saturday) at our Navallur, Chennai Campus.

*Please note that we are looking for only immediate to 30days notice period candidates. We have multiple positions for the role, so please feel free to refer your friends/colleagues.

Role: Sr. Process Associate/Analyst/Team Lead

Process: UK Life & Pension Operations

Job Location: Chennai, Navallur

Shift: UK / European Business Hours

Employment Type: Full-time

Experience level: 1 to 10years

Work Model: WFO

Time: 12PM TO 3PM

Role Summary: Support Life & Pension operations by processing policy-related transactions, ensuring accuracy, compliance, and timely delivery within SLA/KPI targets.

Key Responsibilities

• Process Life & Pension requests as per SOPs and quality standards.
• Review and update policy information accurately.
• Meet SLA, KPI, and productivity targets.
• Coordinate with internal teams and UK/European stakeholders.
• Manage transactions using workflow systems.
• Support audits and process improvement initiatives.

Skills & Qualifications

• Graduate in any discipline.
• Strong attention to detail and process orientation.
• Understanding of SLA/KPI-driven operations.
• Proficient in MS Office (Excel, Word, Outlook).

Preferred Experience

• 1-10 years in Insurance BPO, preferably Life & Pension operations.
• Exposure to UK/European clients or processes is an advantage.