Walk-in | Tcs Is Hiring For Citrix

Tata Consultancy Services; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Consultancy Services is seeking an experienced Citrix Administrator to manage and optimize Citrix DaaS/CVAD environments, including Cloud Connectors and Azure integration. You will handle L3 escalation, performance tuning, image lifecycle, and automation using PowerShell to improve reliability and user experience.

The role requires strong hands-on Citrix expertise, large-scale enterprise experience, and collaboration with security and network teams across regions.

Qualifications

• Experience in Citrix administration with strong L2/L3 exposure.
• Hands-on in Citrix DaaS / CVAD and related Cloud components.
• Strong knowledge of Citrix Cloud, Workspace app and delivery controllers.

Responsibilities

• Own end-to-end Citrix platform including DaaS, CVAD, and Cloud/On-Prem deployments.
• Design and review Citrix architecture for scalable and secure access across regions.
• Perform RCA, lead major incident bridges, and drive permanent fixes.
• Optimize user experience via policy tuning, profiling, and capacity management.
• Coordinate image/master image lifecycle, upgrades, and patch management.
• Automate health checks and maintenance with PowerShell scripts.

Skills

Citrix

DaaS

CVAD

Azure

Microsoft PowerShell

DevOps

Tools

Citrix Cloud

Cloud Connectors

Workspace

HDX

Job description

Must Have Skills:-

• Citrix
• DaaS / CVAD
• Azure
• Microsoft PowerShell
• DevOps

Role & responsibilities

Job Requirements*

1. Technical Expertise (Mandatory)

• years of experience in Citrix administration, with strong L2/L3 exposure.
• Handson expertise in:
• Citrix DaaS / CVAD
• Citrix Cloud & Cloud Connectors
• Manage, Monitor, Workspace
• Strong understanding of:
• Delivery Controllers, VDAs, Machine Catalogs, Delivery Groups
• ICA/HDX protocol behavior
• Experience managing largescale enterprise environments (thousands of users).

2. Advanced Troubleshooting & RCA

• Act as L3 escalation point for complex or highimpact incidents.
• Expertise in diagnosing:
• Logon slowness and failures
• Session disconnects, freezes, and latency
• Application launch and performance issues
• Perform root cause analysis (RCA) and define permanent fixes.
• Lead Major Incident bridges and drive resolution.

3. Performance Optimization

• Optimize user experience through:
• Citrix policy tuning (HDX, CPU, memory, graphics)
• Profile management (UPM / FSLogix)
• Proactive identification of platform bottlenecks.
• Reduce recurring incidents and postproduction defects.

4. Image & Application Management

• Ownership of gold/master image lifecycle:
• OS hardening
• VDA upgrades
• Patch management
• Application integration, regression testing, and compatibility analysis.
• Minimize image sprawl and maintain version control.

5. Microsoft Azure Mandatory

• Strong handson experience with Azure infrastructure supporting Citrix workloads.
• Expertise in:
• Azure Virtual Machines (IaaS)
• Azure VNet design, subnets, NSGs, routing
• Azure Load Balancer (Internal / External)
• Azure Private DNS
• Understanding of:
• Availability Sets & Availability Zones
• Azure VM sizing, scaling, and performance tuning
• Experience integrating Citrix DaaS with Azure resource locations

6. Citrix NetScaler / ADC (Preferred)

• Troubleshooting ICA traffic, authentication, and gateway issues.
• Knowledge of:
• Load balancing
• Certificates and SSL configuration
• MFA / SSO integration
• Work closely with network teams during gatewayrelated outages.

7. Security & Compliance

• Apply Citrix security best practices and hardening standards.
• Plan and execute hotfixes, patches, and zeroday mitigations.
• Support vulnerability remediation and audit requirements.
• Align platform to enterprise security and compliance standards.

8. Automation & Engineering

• Strong PowerShell scripting skills for Citrix automation.
• Build tools for:
• Platform health checks
• Maintenance activities
• Environment consistency
• Drive continuous improvement and operational efficiency.

9. Change, Upgrade & Release Management

• Plan and execute Citrix upgrades and platform changes.
• Perform impact analysis and define rollback strategies.
• Participate in CAB and review highrisk changes.
• Ensure minimal business disruption.

Soft Skills

• Strong analytical and problemsolving skills
• Calm under pressure during outages
• Excellent written and verbal communication
• Customerfocused mindset

Key Responsibilities*

• Own the endtoend Citrix platform (Citrix DaaS / CVAD / Citrix Cloud or onprem).
• Design, review, and approve Citrix architecture (Workspace, VDAs, Cloud Connectors).
• Ensure scalable, secure, and highly available designs across regions and data center.
• Define standards and best practices for images, catalogs, delivery groups, and policies.
• Act as the final escalation point (L3) for complex Citrix incidents.
• Lead major incident bridges, especially for outages, performance degradation, or logon failures.
• Perform deep root cause analysis (RCA) using: Citrix Monitor, HDX Insight eG / Azure / UberAgent Event logs, netstat, procmon, Wireshark
• Identify longterm fixes and preventive actions.
• Optimize logon performance, session responsiveness, and application launch times.
• Tuning of: Citrix policies (HDX, CPU, memory, graphics) Profile management (UPM, FSLogix)
• Proactively identify performance bottlenecks and capacity risks.
• Reduce recurring incidents and postproduction defects.
• Enforce security hardening aligned to enterprise standards.
• Apply Citrix hotfixes, security updates, and zeroday mitigations.
• Collaborate with security teams on: CVE remediation Vulnerability scans Audit findings
• Ensure compliance with access controls and data protection standards.
• Develop and maintain PowerShell automation for: Health checks Catalog and delivery group management Maintenance actions
• Reduce manual effort and operational risk through scripting and tooling.
• Improve platform reliability and operational efficiency.
• Plan and execute Citrix upgrades (VDAs, Cloud Connectors, Workspace app).
• Validate changes via nonproduction testing and rollback strategies.
• Participate in CAB and review highrisk changes.
• Ensure minimal user impact during releases.