Walk-in | Reporting Analyst

Med-metrix; Chennai District; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Pickup and drop cab

Job summary

Med-metrix is seeking a Reporting Analyst in Chennai to provide dedicated operational reporting support for the A/R and Shared Services teams. You will develop dashboards and reports, automate Excel-based productivity metrics, and ensure timely delivery for governance and decision-making.

The role focuses on attendance, scheduling and utilization analysis, with night shifts and on-site office work. You will collaborate with leaders to drive process optimization and data accuracy across India

Qualifications

• 3 to 4 years of experience in workforce management and reporting.
• Strong reporting skills with ability to develop dashboards.
• Shift is Night shift; 5 days a week in office.

Responsibilities

• Provide customized workforce reports and dashboards for A/R and shared services.
• Prepare QIP reports for all India Departments (A/R, Coding, Shared services).
• Maintain productivity macro trackers used for coding and supported units.
• Develop, maintain and automate excel-based productivity reports.
• Manage attendance disputes reports and real-time dashboards.
• Own end-of-day (EOD) reporting process for Operations supervisors.
• Maintain BCP reporting and workforce readiness documentation.
• Serve as SME for workforce reporting, scheduling and attendance queries.
• Analyze productivity, utilization and attendance trends with actionable insights.
• Ensure accuracy and timely delivery of all workforce reports and dashboards.
• Develop automated dashboards using Excel, Power BI or other tools.
• Identify reporting automation opportunities to reduce manual effort.
• Support seat capacity planning, staffing analysis and forecasting.
• Monitor SLAs and KPIs and escalate risks when necessary.
• Standardize reporting processes and document governance procedures.

Skills

Workforce management

Reporting skills

Power BI

Excel

Dashboarding

Tools

Power BI

Excel

Job description

Hire a Reporting analyst based in India to provide dedicated operational reporting support aligned with A/R & Shared services team operating hours.

This will help WFM supervisor to focus on governance. quality assurance, stakeholder management, process optimization, workload prioritization, team development, and operational oversight.

Key Responsibilities:

• Provides customized workforce reports and dashboards for A/R, Coding and shared services teams.
• Prepare the QIP reports for all India Departments (A/R & Coding & Shared services)
• Maintain Productivity macro trackers used for coding and other supported business units
• Develop, maintain , and automate excel based productivity reports currently managed by Operations team.
• Manage attendance Disputes reports and maintain real time attendance dashboards to support operational decision-making.
• take ownership of the EOD reporting process currently handled by the Operations supervisors.
• Own & maintain the BCP reporting and workforce readiness documentation currently managed by Operation team.
• Serve as the Subject matter expert for workforce reporting , scheduling , attendance, and workforce related queries .
• Analyze productivity , utilization and attendance trends providing actionable recommendations to operations leadership.
• Ensure the accuracy , integrity and timely delivery of all workforce reports and dashboards .
• Develop and maintain automated dashboards using excel , power bi or other reporting tools to improve reporting efficiency .
• Identify reporting automation opportunities to reduce manual effort and improve data accuracy .
• Support seat capacity planning, staffing analysis and workforce forecasting activities.
• Monitor service level agreements and Key performance indicators and escalated risk when necessary.
• Standardize reporting processes and maintain documentation for reporting procedures and governance.

Experience:

1. Years of Experience 3 to 4 years – we are looking at seasoned analyst with a Workforce management knowledge and Strong reporting skills
2. Shift Timings – Night shift
3. 5 days working from office
4. Both pickup and drop cab facility provided on and above the CTC